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- Tasks: Plan and schedule repairs, ensuring smooth operations and top-notch customer service.
- Company: Join a dynamic team in London focused on housing and regeneration.
- Benefits: Earn £22.01 per hour with potential for contract extension.
- Other info: Fast-paced environment with opportunities for growth and collaboration.
- Why this job: Make a real impact by coordinating essential repairs for residents.
- Qualifications: Experience in scheduling, strong organisational and communication skills required.
Location: London | On-site
Rate: £22.01 per hour
IR35 Status: Inside IR35
Contract Type: Umbrella
Start Date: ASAP
Working Hours: Full-time, 37 hours per week
Role Summary
We are currently looking for a dedicated and highly organised Repairs Planner to join the team based in London. This role will primarily involve planning and scheduling repairs and maintenance appointments for the Housing and Regeneration team. You will be responsible for ensuring that appointments are efficiently coordinated, operatives are allocated correctly, and that the highest standards of customer service are maintained. This role is pivotal in ensuring smooth operations and delivering quality service to residents within strict time frames.
What You Will Do as a Repairs Planner
- Plan and schedule repairs appointments and programmed works across the division.
- Ensure operatives are efficiently allocated to the correct jobs, maximising productivity.
- Manage and reschedule appointments as required, using excellent customer service and communication skills.
- Collaborate with the planning and operational feedback teams to ensure smooth workflow and service delivery.
- Work in a fast-paced environment, adhering to tight deadlines while maintaining high standards of service.
What You Will Need as a Repairs Planner
- Previous experience in a similar role, with a focus on scheduling or planning.
- Excellent organisational and time management skills.
- Strong communication skills, both written and verbal.
- Ability to work under pressure and adapt to changing priorities.
- Knowledge of customer service best practices and the ability to interact effectively with residents.
What's on Offer
- Competitive hourly rate of £22.01, inside IR35.
- Opportunity to work with a dynamic team within a highly impactful role.
- On-site work, ensuring a collaborative environment.
- Opportunity for contract extension based on performance and project needs.
If you meet the above criteria and are eager to contribute to a fast-paced, rewarding role, apply today or contact our recruitment team to discuss the Repairs Planner role further.
Operational Repairs Planner in London employer: Carrington West
Contact Detail:
Carrington West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Repairs Planner in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute as a Repairs Planner. Tailor your answers to show you’re the perfect fit for their team.
✨Tip Number 3
Practice your communication skills! As a Repairs Planner, you'll need to interact with residents and operatives. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Operational Repairs Planner in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in scheduling and planning, just like we need for the Repairs Planner role. Use keywords from the job description to show you’re a perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share specific examples of how you've managed appointments and provided excellent customer service in the past. We want to see your personality come through!
Showcase Your Organisational Skills: Since this role is all about planning and organisation, give us a glimpse of how you manage your time and tasks. Mention any tools or methods you use to stay on top of things!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you into the process quickly. We can’t wait to hear from you!
How to prepare for a job interview at Carrington West
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Repairs Planner. Familiarise yourself with planning and scheduling processes, as well as customer service best practices. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Organisational Skills
Be prepared to discuss specific examples of how you've managed appointments or schedules in previous roles. Highlight your time management skills and how you prioritise tasks under pressure. This is crucial for a role that requires efficient coordination and high standards of service.
✨Communicate Effectively
Since strong communication skills are essential, practice articulating your thoughts clearly. Be ready to explain how you would handle difficult situations with residents or team members. Good communication can set you apart from other candidates.
✨Demonstrate Adaptability
In a fast-paced environment, being adaptable is key. Prepare to discuss times when you've successfully adjusted to changing priorities or unexpected challenges. This will show that you can thrive in a dynamic setting, which is vital for the Repairs Planner position.