At a Glance
- Tasks: Assess homelessness applications and make legally compliant decisions for individuals and families.
- Company: Join a North London local authority dedicated to housing needs.
- Benefits: Initial 6-month contract with potential for extension and valuable experience.
- Other info: Work with vulnerable residents and engage in meaningful casework.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in homelessness assessments and strong knowledge of housing legislation required.
The predicted salary is between 29700 - 36300 £ per year.
We're recruiting an experienced Inquiries & Decisions Officer to join the Housing Needs service of a North London local authority on an initial 6-month contract.
This role will focus on assessing homelessness applications, completing detailed enquiries and making robust, legally compliant decisions for both single applicants and families. A key priority will be reviewing pre-existing applications and helping to clear a backlog of homelessness decisions.
You'll manage cases in accordance with relevant homelessness legislation, gather and assess evidence, undertake enquiries and issue clear, well-reasoned decision letters. You'll need to balance strong technical knowledge with a responsive and empathetic approach, ensuring residents remain at the heart of the service.
Working through a trauma-informed lens, you'll engage with residents who may be experiencing complex and challenging circumstances and ensure appropriate safeguarding considerations are incorporated into your casework.
You'll have:
- Strong experience of homelessness assessments, enquiries and decision-making within a local authority setting.
- Detailed working knowledge of relevant homelessness and housing legislation.
- Experience producing high-quality, legally robust homelessness decision letters.
- Strong case management, investigation and evidence-assessment skills.
- Experience working sensitively with vulnerable residents and complex cases.
- A sound understanding of adult and child safeguarding responsibilities.
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Inquiries and Decisions Officers in London employer: Carrington West
Carrington West is an excellent employer, offering a dynamic work environment that prioritises employee growth and development. With a strong focus on improving residential environments in Harlow, team members benefit from competitive daily rates and the opportunity to contribute to meaningful projects that positively impact the community. The collaborative culture fosters innovation and supports professional advancement, making it an attractive place for experienced project managers looking to make a difference.
