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- Tasks: Maximise income by managing housing assets and coordinating viewings and tenancy sign-ups.
- Company: Join a local authority in South London with a focus on community impact.
- Benefits: Gain valuable experience in public service and contribute to meaningful projects.
- Why this job: Make a difference in your community while developing essential skills in housing management.
- Qualifications: Detail-oriented with strong communication skills; previous experience is a plus.
- Other info: Office-based role with property visits, offering opportunities for career growth.
The predicted salary is between 28800 - 48000 £ per year.
We are seeking a motivated and detail-focused Income Maximisation Officer to join the Housing Services team at a local authority in South London. This role is central to maximising income and ensuring the effective management and letting of the Council's residential and non-residential housing assets.
The post holder will be responsible for managing empty properties through the voids and lettings process, including:
- Arranging and undertaking viewings
- Completing tenancy sign-ups
- Coordinating new tenant visits
You will also let non-residential units such as garages, sheds, parking bays and cycle storage in line with agreed processes, while maintaining accurate waiting lists and management information systems.
Working closely with contractors, surveyors, security services and internal teams, you will:
- Coordinate site access
- Monitor contractor performance
- Ensure repairs and compliance requirements are met
The role also involves responding to customer correspondence, complaints, Members' enquiries and statutory requests, as well as providing advice to residents on income maximisation and tenancy-related matters. You will contribute to service improvement, delivery of key performance indicators and cost-effective working, while ensuring compliance with housing legislation, Council policies and equality duties.
The role is office-based with regular property visits and inspections.
If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections.
Income Maximisation Officer in London employer: Carrington West
Contact Detail:
Carrington West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income Maximisation Officer in London
✨Tip Number 1
Get to know the company! Research the local authority and their housing services. Understanding their values and goals will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to housing services. This can give you insider info and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for the interview by practising common questions related to income maximisation and property management. Think about specific examples from your past experiences that demonstrate your skills and how they align with the role.
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you think you might not meet every single requirement, we encourage you to send in your CV. We’re always on the lookout for talent and may have other roles that suit you perfectly.
We think you need these skills to ace Income Maximisation Officer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in income maximisation and property management. We want to see how your skills align with the role of Income Maximisation Officer, so don’t hold back on showcasing relevant achievements!
Be Detail-Oriented: Since this role is all about managing properties and ensuring compliance, pay close attention to detail in your application. We appreciate clear and concise information, so double-check for any typos or errors before hitting send!
Show Your Motivation: Let us know why you’re excited about this position! Share your passion for housing services and how you can contribute to maximising income. A bit of enthusiasm goes a long way in making your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s quick and easy, and ensures your application gets to the right place. Don’t forget to follow up if you have any questions!
How to prepare for a job interview at Carrington West
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of an Income Maximisation Officer. Familiarise yourself with the key responsibilities like managing voids and lettings, and be ready to discuss how you would handle specific scenarios related to property management.
✨Showcase Your Detail Orientation
This role requires a keen eye for detail, so prepare examples from your past experiences where you've successfully managed data or improved processes. Highlight any experience you have with maintaining accurate waiting lists or management information systems.
✨Demonstrate Your Customer Service Skills
Since you'll be responding to customer correspondence and complaints, think of instances where you've provided excellent service. Be ready to explain how you handled difficult situations and what steps you took to ensure customer satisfaction.
✨Be Ready to Discuss Compliance
Understanding housing legislation and compliance is crucial for this position. Brush up on relevant laws and be prepared to discuss how you would ensure adherence to these regulations in your day-to-day work.
