We are currently looking for an experienced Housing Service Development Officer to support the delivery of transformation and service improvement projects across a busy Housing Directorate. This Housing Service Development Officer role will focus on reviewing business processes, delivering service redesign projects and implementing operational improvements across housing services. The successful candidate will support housing transformation initiatives, project delivery and service improvements across operational and frontline housing functions. This Housing Service Development Officer position would suit someone with previous experience within housing transformation, service improvement, project management or housing strategy environments. The Role - Leading housing service improvement and transformation projects. - Reviewing existing business processes and identifying operational improvements. - Supporting implementation of change programmes across housing services. - Coordinating multiple projects and monitoring delivery against objectives and deadlines. - Managing project risks, issues and dependencies. - Producing process maps, reports, briefing papers and project documentation. - Supporting governance meetings, workshops and consultation sessions. - Working closely with housing teams, business intelligence, finance, HR and procurement. - Analysing performance data to support service redesign and operational improvements. - Supporting the implementation of new procedures and working practices across housing teams. Key Requirements - Previous experience within housing transformation, service improvement, project management or housing strategy. - Experience reviewing business processes and delivering operational improvements. - Knowledge of project management methodologies and transformation frameworks. - Experience producing process maps, reports and project documentation. - Experience managing multiple projects within housing services. - Experience analysing performance data and supporting service redesign initiatives. - Understanding of organisational change within housing services. What You Need to Do Now If you are interested in this Housing Service Development Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Housing Service Development Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Transformation, Housing Strategy, Service Improvement and Project Management roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing transformation professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us
