At a Glance
- Tasks: Lead a team to assess and process Crisis Payment applications, ensuring compliance and quality.
- Company: Dynamic local authority service in South East London.
- Benefits: Competitive pay, opportunity for impactful work, and professional development.
- Other info: Office-based role with a focus on teamwork and community impact.
- Why this job: Make a real difference in residents' lives by providing essential support during crises.
- Qualifications: Experience in welfare benefits and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
An exciting opportunity has arisen for an experienced Crisis & Resilience Fund Manager to join a busy local authority service in South East London on an initial 3‐month contract.
Qualifications
We are seeking a skilled manager with extensive experience of assessing and processing Discretionary Housing Payment (DHP) applications, alongside a strong understanding of welfare benefits, crisis support schemes, and discretionary financial assistance. You will be a confident decision‐maker with excellent judgement and a proven ability to lead high‐performing teams in delivering consistent, resident‐focused outcomes.
Responsibilities
- Manage a frontline service responsible for assessing Crisis Payment and Housing Payment applications, ensuring decisions are lawful, evidence‐based, and compliant with policy and funding guidance.
- Oversee quality assurance, appeals, complaints, performance monitoring, workflow management, and service resilience, while driving continuous improvement across processes and systems.
- Work closely with internal teams and external partners to deliver coordinated support for residents, helping to maximise income, reduce repeat crises, and improve long‐term stability.
Work Environment
This role is primarily office‐based due to the frontline nature of the service. Regular office presence is essential to provide visible leadership, support operational delivery, respond to urgent issues, and ensure residents receive a responsive and effective service.
Crisis & Resilience Fund Manager in London employer: Carrington West
Join a dynamic local authority in South East London, where your expertise as a Crisis & Resilience Fund Manager will be valued in a supportive and collaborative work environment. We prioritise employee growth through continuous training and development opportunities, ensuring you can make a meaningful impact while enjoying a strong work-life balance. Our commitment to resident-focused outcomes fosters a culture of teamwork and innovation, making this an excellent place for those seeking rewarding employment in public service.
StudySmarter Expert Advice🤫
We think this is how you could land Crisis & Resilience Fund Manager in London
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Crisis & Resilience Fund Manager in London
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Carrington West
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Carrington West.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Carrington West that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
