ASB Case Manager – Community Safety & Mediation (Hybrid) in London
ASB Case Manager – Community Safety & Mediation (Hybrid)

ASB Case Manager – Community Safety & Mediation (Hybrid) in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage anti-social behaviour cases and enhance community safety through collaboration.
  • Company: Reputable housing management services provider focused on community well-being.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Why this job: Make a real difference in your community while developing your career.
  • Qualifications: Experience in social housing and strong communication skills required.
  • Other info: Join a supportive team dedicated to improving community safety.

The predicted salary is between 36000 - 60000 £ per year.

A housing management services provider is seeking an experienced Anti-Social Behaviour Officer to address and manage cases of anti-social behaviour. You will take ownership of complex cases, work with residents and partners to improve community safety, and prepare cases for legal action.

The ideal candidate will have significant experience in social housing, strong knowledge of housing legislation, and excellent communication skills.

This role offers an office-based presence four days a week with one day working from home.

ASB Case Manager – Community Safety & Mediation (Hybrid) in London employer: Carrington West

As a leading housing management services provider, we pride ourselves on fostering a supportive and collaborative work environment that prioritises community safety and employee development. Our hybrid working model allows for flexibility while maintaining strong team connections, and we offer comprehensive training and growth opportunities to help you excel in your role as an ASB Case Manager. Join us to make a meaningful impact in the community while enjoying a rewarding career with a focus on work-life balance.
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Contact Detail:

Carrington West Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land ASB Case Manager – Community Safety & Mediation (Hybrid) in London

Tip Number 1

Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

Tip Number 2

Prepare for interviews by brushing up on your knowledge of housing legislation and anti-social behaviour cases. We recommend practising common interview questions with a friend or even in front of the mirror to boost your confidence.

Tip Number 3

Showcase your communication skills! During interviews, be sure to share examples of how you've effectively communicated with residents and partners in the past. This will demonstrate your ability to handle complex cases.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace ASB Case Manager – Community Safety & Mediation (Hybrid) in London

Case Management
Anti-Social Behaviour Expertise
Community Safety Knowledge
Housing Legislation
Legal Preparation Skills
Stakeholder Engagement
Conflict Resolution
Communication Skills
Problem-Solving Skills
Collaboration
Empathy
Organisational Skills
Attention to Detail

Some tips for your application 🫡

Show Your Experience: Make sure to highlight your experience in social housing and any relevant cases you've managed. We want to see how you've tackled anti-social behaviour before, so don’t hold back!

Know Your Legislation: Brush up on housing legislation before you apply. We’re looking for someone who knows their stuff, so mentioning specific laws or regulations in your application can really set you apart.

Communicate Clearly: Your communication skills are key for this role. When writing your application, keep it clear and concise. We appreciate a well-structured application that gets straight to the point!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details!

How to prepare for a job interview at Carrington West

Know Your Legislation

Make sure you brush up on housing legislation relevant to anti-social behaviour. Being able to discuss specific laws and how they apply to your previous experiences will show that you’re not just knowledgeable but also passionate about community safety.

Prepare Real-Life Examples

Think of complex cases you've managed in the past and be ready to share them. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your problem-solving skills and how you take ownership of challenging situations.

Showcase Your Communication Skills

Since this role involves working with residents and partners, practice articulating your thoughts clearly and confidently. You might even want to prepare a few scenarios where effective communication made a difference in resolving issues.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their approach to community engagement or how they measure success in managing anti-social behaviour cases. This shows you’re thinking ahead and are genuinely interested in contributing.

ASB Case Manager – Community Safety & Mediation (Hybrid) in London
Carrington West
Location: London

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