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- Tasks: Manage rental income and support tenants in a local authority setting.
- Company: Local authority in Worcestershire focused on community support.
- Benefits: Initial 3-month contract with potential for extension and valuable experience.
- Why this job: Make a real difference in your community by helping tenants sustain their homes.
- Qualifications: Experience in rent collection and court work is essential.
- Other info: Collaborative environment with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Rent Officer to join a local authority in Worcestershire on an initial 3-month contract. The role involves managing rental income for a defined neighbourhood, delivering an effective rent collection and arrears recovery service in line with legislation, council policies, and performance targets.
Key Responsibilities
- You will proactively monitor rent accounts, take early intervention action to prevent the escalation of arrears, and negotiate sustainable repayment arrangements.
- The role includes conducting home visits, attending court, preparing possession and arrears cases, and managing sub-accounts such as court costs and introductory tenancies.
- You will play a key role in maximising income while promoting tenancy sustainment and reducing the risk of homelessness.
Collaboration and Support
- Working closely with Neighbourhood and Tenancy Officers, Housing Benefits, the DWP, and external agencies, you will support tenants to maximise income and benefit entitlement, identify vulnerability, and make appropriate referrals for support.
- You will also attend tenancy sign-ups, deliver rent surgeries, and provide clear advice to tenants on rent responsibilities and payment methods.
Administrative and Reporting
- The post holder will maintain accurate records, produce arrears and performance reports, and ensure compliance with relevant Housing legislation, safeguarding requirements, GDPR, and council procedures.
- You will contribute to service improvement initiatives and provide informal support and guidance to junior team members as required.
Qualifications
- Candidates must have proven experience in rent collection and arrears recovery within a local authority or social housing setting, be confident managing court work, and able to work flexibly across multiple locations within the Borough.
Rent Officer in Kington employer: Carrington West
Contact Detail:
Carrington West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent Officer in Kington
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Rent Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your interview game on point! Research common questions for Rent Officer roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your skills! Prepare a portfolio that highlights your achievements in rent collection and arrears recovery. Include any reports or case studies that demonstrate your ability to manage court work and support tenants effectively.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it’s super easy to keep track of your applications and updates all in one place.
We think you need these skills to ace Rent Officer in Kington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Rent Officer role. Highlight your experience in rent collection and arrears recovery, and don’t forget to mention any relevant legislation you’re familiar with. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your previous experiences have prepared you for it. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Collaboration Skills: Since the role involves working closely with various teams, make sure to highlight your collaboration skills. Share examples of how you’ve worked with others to achieve common goals, especially in a housing or local authority context. We value teamwork at StudySmarter!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Carrington West
✨Know Your Stuff
Make sure you brush up on your knowledge of rent collection and arrears recovery. Familiarise yourself with relevant legislation and council policies, as well as any recent changes in housing law. This will show that you're not just experienced but also up-to-date.
✨Showcase Your Skills
Prepare specific examples from your past experience where you've successfully managed rent accounts or negotiated repayment arrangements. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.
✨Demonstrate Collaboration
Since the role involves working closely with various teams and external agencies, be ready to discuss how you've collaborated in the past. Share examples of how you’ve supported tenants or worked with other professionals to achieve positive outcomes.
✨Be Ready for Scenarios
Expect scenario-based questions where you might need to demonstrate how you'd handle specific situations, like a tenant struggling with payments. Think about your approach to early intervention and how you would balance empathy with the need to recover arrears.
