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- Tasks: Engage with the public and manage communications for highways and infrastructure projects.
- Company: Leading infrastructure firm committed to community engagement.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Make a difference in your community while developing your communication skills.
- Qualifications: Experience in customer service and strong communication abilities.
- Other info: Join a dynamic team focused on impactful infrastructure projects.
The predicted salary is between 30000 - 42000 £ per year.
A leading infrastructure firm is seeking a Communications Assistant in Ipswich to support a major highways and infrastructure contract. This role focuses on public engagement and stakeholder communications, requiring excellent customer service skills and effective communication.
Responsibilities include:
- Handling inquiries and complaints
- Managing customer feedback
- Supporting internal and external communications
Ideal candidates will have experience in customer service, strong influencing skills, and a passion for delivering high-quality service.
Public Engagement Specialist for Highways & Infrastructure in Ipswich employer: Carrington West
Contact Detail:
Carrington West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Engagement Specialist for Highways & Infrastructure in Ipswich
✨Tip Number 1
Network like a pro! Reach out to people in the highways and infrastructure sector on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Research the company and its projects, especially in public engagement. We want you to show off your knowledge and passion for delivering high-quality service during the chat.
✨Tip Number 3
Practice your communication skills! Since this role is all about effective communication, try role-playing with a friend or family member. Get comfortable handling inquiries and complaints so you can shine when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Public Engagement Specialist for Highways & Infrastructure in Ipswich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Public Engagement Specialist role. Highlight your experience in customer service and any relevant communications work to show us you’re the perfect fit!
Showcase Your Communication Skills: Since this role is all about effective communication, don’t hold back! Use clear and concise language in your application, and give examples of how you've successfully engaged with stakeholders or handled inquiries in the past.
Demonstrate Your Passion: We love candidates who are genuinely passionate about delivering high-quality service. Share a brief story or example that illustrates your commitment to excellent customer service and public engagement.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at Carrington West
✨Know Your Audience
Before the interview, research the infrastructure firm and its recent projects. Understanding their values and current initiatives will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since the role focuses on public engagement, prepare examples of how you've effectively communicated with customers or stakeholders in the past. Highlight any experience handling inquiries or complaints, as this will demonstrate your ability to manage customer feedback.
✨Demonstrate Your Customer Service Experience
Be ready to discuss specific situations where you've provided high-quality service. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how your actions led to positive outcomes.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to public engagement and stakeholder communications. This not only shows your interest but also gives you a chance to assess if the company aligns with your values and career goals.
