At a Glance
- Tasks: Be the first point of contact for residents, providing housing advice and support.
- Company: Join Carrington West, a dynamic team dedicated to helping the community.
- Benefits: Gain valuable experience in a fast-paced environment with opportunities for growth.
- Other info: Fast-paced role with a supportive team and a focus on community impact.
- Why this job: Make a real difference by helping vulnerable customers find housing solutions.
- Qualifications: Experience in customer service and strong communication skills are essential.
The predicted salary is between 24199 - 29577 £ per year.
Carrington West is recruiting an experienced Housing Triage Coordination Officer to join a busy Housing Solutions team. You will be the first point of contact for residents, delivering high-quality triage, housing advice and coordinating responses to ensure customers receive timely support.
In this fast-paced frontline role, you will:
- Handle enquiries by phone, email and web forms
- Work with partners
- Document case info accurately
- Help vulnerable customers access housing options
Housing Triage & Frontline Advisor employer: Carrington West
Carrington West is an excellent employer, offering a dynamic work environment that prioritises employee growth and development. With a strong focus on improving residential environments in Harlow, team members benefit from competitive daily rates and the opportunity to contribute to meaningful projects that positively impact the community. The collaborative culture fosters innovation and supports professional advancement, making it an attractive place for experienced project managers looking to make a difference.
