Carrington West in London is seeking a Complaints and Enquiries Officer to manage housing disrepair complaints and respond to residents and members. The role involves investigation of Stage 1 issues, coordinating with contractors, and delivering clear written responses.
You will also support FOI and Subject Access Requests within a hybrid East London setting. The position emphasizes thorough information gathering, policy checks, and strong communication to ensure satisfactory outcomes for
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Housing Disrepair & Enquiries Specialist — Hybrid employer: Carrington West
Join a leading rail and civil engineering contractor that values your expertise and offers a supportive work environment. With a strong focus on employee development, you will have the opportunity to be mentored into the CRE C designation while enjoying competitive benefits such as hybrid working, private healthcare, and generous annual leave. Located in Kent or London, this role provides a unique chance to work on impactful projects across the region, making it an excellent choice for those seeking meaningful and rewarding employment.
