At a Glance
- Tasks: Provide technical support and guidance on highways and transport matters.
- Company: Join a busy client in the North West with a focus on infrastructure.
- Benefits: Gain valuable experience and develop your skills in a supportive environment.
- Other info: Dynamic role with opportunities for career growth and development.
- Why this job: Make a difference in your community by improving transport services.
- Qualifications: Experience in technical support and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen for an experienced Highway Technical Support Officer to come and join a busy client in the North West. The main duties of the Highway Technical Support Officer are:
- Provide technical and administrative support within transport and infrastructure service teams.
- Deliver advice and guidance to members of the public, customers, councillors, and stakeholders on highways and transport related matters.
- Maintain and update accurate technical data across highways, traffic management, asset management, and adoption systems.
- Support the management of customer enquiries and correspondence within agreed service timescales using CRM systems.
- Assist with the preparation, tracking, and monitoring of works orders and related documentation.
- Support budget monitoring processes and management reporting requirements.
- Help produce management information and performance reports to support service delivery.
- Liaise with internal departments, contractors, and third parties involved in highway and transportation activities.
- Ensure accurate record keeping and compliance with organisational procedures and processes.
- Provide flexible support across wider transport and environmental service functions as required.
Highway Support Officer employer: Carrington West
Join a dynamic team as a Highway Support Officer in the North West, where you will thrive in a supportive work culture that values collaboration and innovation. Our company offers excellent employee growth opportunities, comprehensive training, and a commitment to work-life balance, ensuring that you can develop your skills while making a meaningful impact on local communities. With a focus on professional development and a strong emphasis on teamwork, we provide a rewarding environment for those passionate about transport and infrastructure.
StudySmarter Expert Advice🤫
We think this is how you could land Highway Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in the transport and infrastructure sector, especially those who work in highways. Attend local events or join online forums to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or during interviews, highlight your experience with CRM systems and technical data management. Make sure they know you can handle customer enquiries and keep everything organised.
✨Tip Number 3
Be proactive! If you see a job that fits your skills, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows you're keen and ready to jump in!
✨Tip Number 4
Prepare for the unexpected! Brush up on your knowledge of budget monitoring and performance reporting. You might get asked about these during interviews, so being ready will help you stand out as a candidate who knows their stuff.
We think you need these skills to ace Highway Support Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the Highway Support Officer role. We want to see how your background aligns with the technical and administrative support tasks mentioned in the job description.
Showcase Your Communication Skills:Since you'll be delivering advice and guidance to various stakeholders, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to show us you can effectively engage with the public and internal teams.
Highlight Your Technical Proficiency:Mention any experience you have with CRM systems or data management. We’re looking for someone who can maintain accurate records and support budget monitoring, so don’t forget to include relevant examples from your past roles.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it makes the whole process smoother for everyone!
How to prepare for a job interview at Carrington West
✨Know Your Stuff
Make sure you brush up on the technical aspects of highways and transport. Familiarise yourself with common issues, regulations, and systems used in the industry. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Highway Support Officer, you'll be dealing with various stakeholders. Prepare examples of how you've effectively communicated complex information to different audiences. This could be through presentations, reports, or even casual conversations—make it relatable!
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling customer enquiries or managing conflicting priorities. Think of specific examples from your past experience where you successfully navigated similar challenges, and be ready to discuss them in detail.
✨Demonstrate Your Organisational Skills
Highlight your ability to manage multiple tasks and maintain accurate records. Bring examples of how you've used CRM systems or other tools to keep track of projects and deadlines. This will show that you can handle the administrative side of the role effectively.
