At a Glance
- Tasks: Manage tenancies, resolve issues, and ensure a safe living environment for residents.
- Company: Join a dynamic Housing Management service focused on community well-being.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Full-time office-based training followed by flexible working arrangements.
- Why this job: Make a real difference in people's lives while developing your career in housing management.
- Qualifications: Experience in housing management and knowledge of relevant legislation required.
The predicted salary is between 30000 - 40000 £ per year.
We are currently looking for an experienced Housing Officer to join a busy Housing Management service. The Housing Officer role will focus on tenancy management, estate management and resolving tenancy-related issues across a residential housing portfolio. The Housing Officer position requires the successful candidate to be office-based full-time during the initial training and induction period, before moving to a hybrid arrangement of 2–3 days per week in the office. It would suit someone with previous local authority or housing association experience who can hit the ground running.
The Role
- Managing a patch of tenancies and delivering a comprehensive housing management service.
- Acting as the main point of contact for tenants and leaseholders.
- Investigating and resolving anti-social behaviour, harassment, neighbour disputes and tenancy breaches.
- Managing succession, assignment and unauthorised occupation cases.
- Carrying out estate inspections and identifying health and safety, environmental and estate management issues.
- Working with internal departments and external agencies to resolve tenancy and estate-related matters.
- Conducting tenancy sign-ups and supporting new tenants to sustain their tenancies.
- Managing transfer and mutual exchange applications.
- Responding to resident enquiries and progressing cases in line with service standards.
Key Requirements
- Previous experience working as a Housing Officer, Tenancy Officer or Housing Management Officer.
- Experience managing anti-social behaviour and tenancy breach cases.
- Knowledge of housing management and landlord and tenant legislation.
- Knowledge of legislation and tools used to address anti-social behaviour.
- Experience carrying out estate inspections and tenancy management casework.
- Experience managing succession, assignment and unauthorised occupation cases.
- Experience working within a local authority, housing association or registered provider.
- Full UK Driving Licence and access to a vehicle.
Housing Officer in Hatfield Peverel employer: Carrington West
Join our dynamic Housing Management service as a Housing Officer, where you will play a vital role in enhancing community living and tenant satisfaction. We pride ourselves on fostering a supportive work culture that values employee development, offering comprehensive training and hybrid working arrangements to ensure a healthy work-life balance. With opportunities for professional growth and a commitment to making a positive impact in the community, this is an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Hatfield Peverel
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Carrington West, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Carrington West and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Housing Officer in Hatfield Peverel
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Carrington West and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Carrington West
✨Get to Know Public Sector Values
Before your interview with Carrington West, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Carrington West.
