Carrington West is seeking experienced Complaints Resolution Officers to join a social housing service on an initial 6-month temporary contract. The role focuses on investigating Stage 1 and Stage 2 housing complaints, managing Housing Ombudsman cases, and driving service improvements.
Onsite 2-3 days per week and liaison with Councillors and MPs will be required. You will undertake detailed investigations, prepare evidence-based responses, and coordinate with housing, repairs and other
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Senior Housing Complaints Resolution Specialist in Essex employer: Carrington West
Join a leading rail and civil engineering contractor that values your expertise and offers a supportive work environment. With a strong focus on employee development, you will have the opportunity to be mentored into the CRE C designation while enjoying competitive benefits such as hybrid working, private healthcare, and generous annual leave. Located in Kent or London, this role provides a unique chance to work on impactful projects across the region, making it an excellent choice for those seeking meaningful and rewarding employment.
