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For Companies At a Glance
- Tasks: Manage housing applications and ensure fair allocations in line with policies.
- Company: Join a dedicated housing services team making a real difference.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a vital service that supports community housing needs.
- Qualifications: Experience in housing allocations and strong knowledge of relevant legislation.
- Other info: Dynamic role with a focus on service improvement and data compliance.
The predicted salary is between 36000 - 60000 £ per year.
We're recruiting an experienced Housing Allocations Officer to join a housing services team, supporting the effective delivery of a fair, transparent and legally compliant allocations service. This role will suit a housing professional with strong experience working across the housing register and nominations, who is confident applying legislation, managing complex caseloads and supporting service change. You'll play a key role in ensuring allocations decisions are accurate, defensible and aligned with updated policy and statutory requirements. The role will be delivered on a hybrid basis, with one day per week in the office.
The Role
- Administer and manage housing register applications in line with the Allocations Policy and relevant legislation.
- Work across the housing register and nominations, ensuring properties are allocated fairly and in accordance with policy.
- Assess eligibility, qualification and banding decisions in line with Part VI and Part VII of the Housing Act.
- Review and verify supporting documentation to ensure accurate and lawful decision-making.
- Support a project to review and amend housing register rules, including re-banding applicants who qualify and removing those who no longer meet eligibility criteria.
- Apply updated policy and procedural changes consistently across the housing register.
- Liaise with applicants, internal teams and partner organisations to progress applications and nominations.
- Respond to enquiries, complaints and correspondence in a professional and timely manner.
- Maintain accurate and up-to-date records across housing systems, ensuring data quality and compliance.
- Monitor workload and contribute to performance reporting and service improvement activity.
- Ensure all work is carried out in line with data protection and information governance requirements.
Key Requirements
- Proven experience working within a housing allocations or housing register function.
- Strong working knowledge of Part VI and Part VII of the Housing Act.
- Experience working with housing register and nomination processes.
- Experience reviewing eligibility, qualification and banding decisions.
- Ability to apply policy consistently and confidently to complex cases.
- Proven experience using Jigsaw housing systems.
- Experience supporting service change, policy updates or register review projects.
- Strong written and verbal communication skills, with the ability to explain decisions clearly and sensitively.
- Confident using housing systems and IT applications to manage applications and data.
- Strong organisational skills with the ability to manage a high-volume workload and competing deadlines.
- Ability to work independently and exercise sound professional judgement.
What You Need to Do Now
If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful.
Allocations Officer in England employer: Carrington West
Contact Detail:
Carrington West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Allocations Officer in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. Sometimes, a friendly chat can lead to job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the Housing Act, especially Parts VI and VII. Be ready to discuss how you've applied this legislation in your previous roles, as it shows you're not just familiar with the rules but can also implement them effectively.
✨Tip Number 3
When you get an interview, don’t just talk about your experience—bring examples! Share specific cases where you managed complex allocations or improved processes. This will help you stand out as someone who can deliver real results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for talented individuals like you, so keep an eye on our listings for similar roles across the UK.
We think you need these skills to ace Allocations Officer in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with housing allocations and the relevant legislation. We want to see how your skills align with the role, so don’t hold back on showcasing your expertise!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to explain your past experiences and how they relate to the key requirements of the role. We appreciate a well-structured application that’s easy to read!
Showcase Your Communication Skills: Since strong written communication is key for this role, make sure your application reflects that. Use professional language and ensure there are no typos or grammatical errors. We’re looking for someone who can explain decisions clearly and sensitively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come in directly from interested candidates like you!
How to prepare for a job interview at Carrington West
✨Know Your Legislation
Make sure you brush up on Part VI and Part VII of the Housing Act before your interview. Being able to confidently discuss how these laws apply to housing allocations will show that you’re not just familiar with the legislation, but that you can also apply it in real-world scenarios.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've managed complex caseloads or supported service changes. This will help demonstrate your ability to handle the responsibilities of the Allocations Officer role effectively.
✨Communicate Clearly
Practice explaining your decisions and processes clearly and sensitively. Strong communication skills are key in this role, so think about how you can convey complex information in a straightforward manner during the interview.
✨Be Organised
Since the role involves managing a high-volume workload, be ready to discuss how you prioritise tasks and manage deadlines. Bring along any tools or methods you use to stay organised, as this will highlight your ability to handle the demands of the position.
