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For Companies At a Glance
- Tasks: Lead a team to drive operational excellence in utilities delivery.
- Company: Join a leading organisation transforming the utilities sector.
- Benefits: Enjoy a competitive salary, hybrid work, and personal growth support.
- Why this job: Make a significant impact while managing large-scale transformation projects.
- Qualifications: Consultancy background with senior leadership experience in utilities required.
- Other info: Opportunity to shape the future of utilities operations.
The predicted salary is between 78000 - 182000 £ per year.
Are you a strategic leader with a consultancy background, experienced in Water, Gas, or Energy? Do you thrive in transformational environments, managing large teams and delivering managed service solutions? If so, this is a fantastic opportunity to take on a key leadership role in the utilities sector.
The Role
Following a major transformation and rapid team growth over the past year, we are looking for a dynamic Delivery Director to drive operational excellence and continued improvement. You will be responsible for overseeing Scheduling, Streetworks Administration, Data Management, and Control Room operations, ensuring seamless service delivery while maintaining strong customer engagement and regulatory compliance.
Reporting directly to the Director of Transition & Regulation, you will lead a team of circa 100 people, with around 5 direct reports. You must be comfortable working in an evolving landscape, managing transformation projects, and adapting to change.
Key Responsibilities
- Lead the transformation of Planning & Scheduling, optimising processes and systems for maximum efficiency.
- Oversee Control Room operations, expanding its scope to cover all network activities.
- Manage the Data Collation team, ensuring compliance with regulatory digitisation standards.
- Develop and maintain strategic relationships with local authorities to secure Streetworks permitting.
- Provide strong leadership to circa 100 employees, with around 5 direct reports.
- Drive customer engagement strategies, ensuring outstanding service delivery within a managed service package environment.
- Manage and adapt to ongoing transformation projects, ensuring smooth operational transitions.
What We’re Looking For
- Consultancy background with experience delivering managed service projects in the utilities sector.
- Strong customer engagement skills, ensuring service excellence and long-term client relationships.
- Extensive experience in senior leadership, with a track record of driving operational excellence.
- Strong commercial acumen, using data analysis to drive business performance and efficiencies.
- Experience in the Water, Gas, or Energy industry, with an understanding of regulations and best practices.
- Expertise in project management methodologies such as Agile, Waterfall, and PMI frameworks.
- Ability to lead through change, managing transformation projects effectively.
Hybrid Working & Travel
Primarily based across two London locations. Occasional visits to an office in the Midlands. Some home working flexibility.
What’s in It for You?
- Salary up to £130,000
- 6% employer pension contribution
- Full life assurance
- Comprehensive private health insurance
- Hybrid working flexibility
- Support for a personal growth project of your choosing, helping you develop professionally and personally.
- A career-defining opportunity to shape utilities delivery operations within a leading industry organisation.
If you have the consultancy expertise, leadership skills, and adaptability to manage large-scale transformation, apply today and make a lasting impact in the utilities sector.
Delivery Director employer: Carrington West
Contact Detail:
Carrington West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Director
✨Tip Number 1
Network with professionals in the utilities sector, especially those who have experience in consultancy roles. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends and challenges in the field.
✨Tip Number 2
Familiarise yourself with the specific regulations and best practices in the Water, Gas, or Energy industries. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the sector's complexities.
✨Tip Number 3
Showcase your leadership skills by discussing past experiences where you've successfully managed large teams or transformation projects. Be prepared to share specific examples that highlight your ability to drive operational excellence and customer engagement.
✨Tip Number 4
Research StudySmarter’s values and mission to align your approach with our organisational culture. Understanding our goals will help you articulate how you can contribute to our success in the utilities sector during discussions.
We think you need these skills to ace Delivery Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your consultancy background and experience in the utilities sector, particularly in Water, Gas, or Energy. Emphasise your leadership roles and any transformation projects you've managed.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strategic leadership skills and your ability to drive operational excellence. Mention specific examples of how you've successfully managed large teams and delivered managed service solutions.
Highlight Relevant Experience: In your application, focus on your experience with project management methodologies like Agile and Waterfall. Discuss your commercial acumen and how you've used data analysis to improve business performance.
Showcase Customer Engagement Skills: Demonstrate your strong customer engagement skills in your application. Provide examples of how you've built long-term client relationships and ensured service excellence in previous roles.
How to prepare for a job interview at Carrington West
✨Showcase Your Consultancy Experience
Make sure to highlight your consultancy background during the interview. Discuss specific projects you've led in the utilities sector, particularly in Water, Gas, or Energy, and how they relate to the role of Delivery Director.
✨Demonstrate Leadership Skills
Prepare examples that showcase your leadership abilities, especially in managing large teams. Talk about how you've driven operational excellence and transformed processes in previous roles, as this is crucial for the position.
✨Understand Regulatory Compliance
Familiarise yourself with the regulatory standards relevant to the utilities sector. Be ready to discuss how you have ensured compliance in past projects, as this will be a key responsibility in the role.
✨Engage with Customer Engagement Strategies
Think about how you've successfully engaged customers in previous roles. Prepare to share strategies you've implemented to enhance service delivery and maintain long-term client relationships, as this is vital for the Delivery Director position.
