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- Tasks: Lead the landlord and tenant advisory service, providing clear advice and organising engaging events.
- Company: Local authority in North London focused on community engagement.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in the private rented sector while developing your skills.
- Qualifications: Strong organisational skills and a passion for community engagement.
- Other info: Dynamic role with opportunities to influence housing services and connect with diverse stakeholders.
The predicted salary is between 36000 - 60000 £ per year.
A local authority in North London is seeking a proactive and highly organised Tenant and Landlord Engagement Officer to lead the delivery of its landlord and tenant advisory service within the private rented sector. In this front-facing role, you will ensure that private renters and landlords receive clear, accessible and timely advice on their rights, responsibilities and relevant legal requirements.
You will organise and deliver meetings, drop-in sessions and briefings for internal and external stakeholders, including responsibility for managing the Landlords Forum. You will design and implement innovative ways to engage landlords, tenants and partners, develop and deliver campaigns to raise awareness of property licensing, renters' rights and landlord management obligations, and manage digital content on private rented housing web pages to ensure information is accurate and accessible.
The role also involves leading consultation and research activity, evaluating stakeholder feedback and developing strategies to improve private sector housing services. You will maintain accurate records of engagement activity, casework and referrals, produce regular service impact and performance reports, and lead landlord engagement activity in support of property licensing, including statutory consultation.
- Lead the delivery of the landlord and tenant advisory service within the private rented sector.
- Provide clear, accessible and timely advice on rights, responsibilities and relevant legal requirements to private renters and landlords.
- Organise and deliver meetings, drop-in sessions and briefings for internal and external stakeholders, including management of the Landlords Forum.
- Design and implement engagements with landlords, tenants and partners; develop and deliver campaigns to raise awareness of property licensing, renters' rights and landlord management obligations.
- Manage digital content on private rented housing web pages to ensure information is accurate and accessible.
- Lead consultation and research activities, evaluate stakeholder feedback, and develop strategies to improve private sector housing services.
- Maintain accurate records of engagement activity, casework and referrals; produce regular service impact and performance reports.
- Lead landlord engagement activity in support of property licensing, including statutory consultation.
Requirements: Hybrid, front-facing role requiring attendance in the borough three to four days per week, including some evening meetings. Basic DBS check is required.
If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections.
Tenant And Landlord Engagement Officer in City of London employer: Carrington West
Contact Detail:
Carrington West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant And Landlord Engagement Officer in City of London
✨Tip Number 1
Get to know the local housing scene! Research the private rented sector in North London, understand the key players, and be ready to discuss how you can make a difference. This will show your passion and commitment during interviews.
✨Tip Number 2
Network like a pro! Attend local housing events or forums where landlords and tenants gather. This not only helps you build connections but also gives you insights into their needs and concerns, which is super valuable for the role.
✨Tip Number 3
Show off your communication skills! Prepare examples of how you've successfully engaged with diverse groups in the past. Whether it’s organising meetings or delivering presentations, being able to demonstrate this will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, if you have any questions, reach out to us directly – we’re here to help you land that dream job!
We think you need these skills to ace Tenant And Landlord Engagement Officer in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in tenant and landlord engagement. We want to see how your skills align with the responsibilities outlined in the job description.
Showcase Your Communication Skills: Since this role is all about clear and accessible advice, demonstrate your communication prowess. Use examples from your past experiences where you’ve successfully engaged with stakeholders or delivered presentations.
Be Proactive in Your Approach: We love candidates who take initiative! Mention any innovative strategies you've implemented in previous roles that improved engagement or awareness. This will show us you're ready to hit the ground running.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Carrington West
✨Know Your Stuff
Make sure you’re well-versed in the rights and responsibilities of both tenants and landlords. Brush up on relevant legal requirements and be ready to discuss how you would provide clear advice in various scenarios.
✨Engagement Strategies
Think about innovative ways to engage with landlords and tenants. Prepare examples of campaigns or initiatives you could implement to raise awareness about property licensing and renters' rights, as this will show your proactive approach.
✨Showcase Your Organisational Skills
Since this role involves organising meetings and sessions, come prepared with examples of how you’ve successfully managed similar events in the past. Highlight your ability to maintain accurate records and produce performance reports.
✨Be Ready for Stakeholder Interaction
This position is front-facing, so practice how you would handle questions from various stakeholders. Be prepared to discuss how you would evaluate feedback and develop strategies to improve services based on that input.
