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- Tasks: Manage housing services for 750 properties and support your local community.
- Company: Join a local authority in Surrey dedicated to making a difference.
- Benefits: Competitive salary, career development, and the chance to impact lives.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: Experience in housing management and a full UK driving licence required.
- Other info: Dynamic role with opportunities for future connections in the public sector.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Are you an experienced housing professional looking to make a real difference in your local community? An exciting opportunity has arisen for an experienced Area Housing Manager to join a local authority in Surrey. You\’ll manage a patch of approximately 750 properties across general needs, Independent Retirement Living (IRL), and leasehold stock-delivering comprehensive tenancy, income, and estate management services. Key Responsibilities: ·Conduct new tenant visits across all tenancy types (introductory, secure, flexible) ·Manage tenancy changes, successions, terminations, and rent arrears up to £1,500 ·Process Right to Buy and Mutual Exchange applications from start to finish ·Prepare legal documents, witness statements, and attend court where necessary ·Respond to tenancy and leaseholder enquiries and resolve estate issues ·Carry out estate inspections, propose improvement projects, and monitor communal areas ·Liaise with Housing Solutions, Tenant Support Officers, and external agencies ·Lead tenancy sustainment efforts and support safeguarding and domestic abuse referrals ·Oversee flexible tenancy reviews and possession proceedings as required ·Ensure timely tenancy sign-ups, agreement processing, and adherence to housing policy ·Monitor cleaning, maintenance, and health and safety in communal areas ·Participate in team duty rota and emergency response when needed ·Maintain a strong customer service focus and handle complaints professionally Requirements: ·Experience in tenancy, income, or estate management within social housing ·Good understanding of housing legislation and enforcement processes ·Confident handling complex caseloads and legal proceedings ·Full UK driving licence and access to a vehicle (essential) How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you\’re currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed)
Area Housing Manager employer: Carrington West
Contact Detail:
Carrington West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Housing Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the local authority and its housing policies. Show them you’re not just another candidate; you’re genuinely interested in making a difference in the community.
✨Tip Number 3
Practice your responses to common interview questions related to tenancy and estate management. We want you to feel confident discussing your experience and how it aligns with their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for talented individuals like you!
We think you need these skills to ace Area Housing Manager
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand the role and how your experience aligns with what we're looking for.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! We love it when applicants tailor their documents to highlight relevant experience in tenancy and estate management. Show us why you're the perfect fit for the Area Housing Manager role!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences without unnecessary fluff.
Apply Through Our Website: Make sure to apply through our website for the best chance of being noticed. We’re excited to hear from you, so don’t hesitate to hit that apply button once you’ve got everything ready!
How to prepare for a job interview at Carrington West
✨Know Your Stuff
Make sure you brush up on housing legislation and enforcement processes. Being able to discuss these confidently will show that you're not just experienced, but also knowledgeable about the current landscape.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed tenancy changes or handled complex caseloads. This will help demonstrate your ability to tackle the responsibilities of the Area Housing Manager role.
✨Customer Service is Key
Since this role requires a strong customer service focus, think of instances where you've resolved complaints or improved tenant satisfaction. Highlighting these experiences will show that you can maintain a positive relationship with tenants.
✨Ask Thoughtful Questions
Prepare some insightful questions about the local authority's approach to housing management or their current challenges. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
