At a Glance
- Tasks: Drive process improvements and efficiency across multiple functions in a fast-growing law firm.
- Company: Dynamic law firm in Liverpool with a focus on innovation and growth.
- Benefits: Partially remote work, competitive salary, and opportunities for professional development.
- Other info: Join a supportive culture and shape the future of healthcare operations.
- Why this job: Make a real impact by optimising processes and working with senior partners.
- Qualifications: Experience in process improvement and strong stakeholder management skills required.
The predicted salary is between 60000 - 80000 £ per year.
Process Improvement Programme Manager required to work for a fast-growing Law Firm based in Liverpool. This will be a partially remote role and you will be expected to travel to other nationwide offices from time to time.
This individual will work across multiple functions to increase efficiency across Healthcare, which is their fastest growing vertical. Please read in full and understand what is required before applying.
We are NOT looking for a Technical Programme Manager, nor are we looking for a bog-standard Programme Manager. Yes, this is a Programme of work but it is a Programme of work where you will be involved in the detail. It is a lone-ranger initially but one that will grow and a function will then be built around this person.
You will be facing off to Senior Partners and bringing them on a journey with your ideas. Some of these will be through general business efficiencies and some through technology using the likes of AI and Data. You will have some success stories in these areas. Also, initially you will be seen as a bit of a headache to the Partner individuals you will be facing off to. It will be your job to build relationships with these people, sell them the dream and take them on the journey with you.
In order to do this, you will be covering and creating business process efficiencies across the following areas:
- Insurance within the Healthcare vertical
- Process and Service Delivery (Business, NOT IT Service Delivery) Optimisation
- Technology, Automation & AI
- Data, Reporting & Insights
- Change Management & Training
- Volume Practice / Volume Process
- Recruitment (devising smarter, more efficient and cost-effective future hiring plans for the Healthcare vertical)
- Budgets / Cost (overseeing budgets for the vertical, analysing where cost effectiveness can be applied)
- 3rd Party Management (building relationships with key 3rd party suppliers in order to get the best out of them)
- Shaping a Supportive & Universal Culture within the Healthcare vertical
As this is a time-critical / fee earning business, we need you to have worked closely with C-Suite and/or Partner Level stakeholders. You MUST have a background of working in a similar role previously, along with a good, solid scrapbook of success within a Business Operations type of role and have knowledge as to how a Partnership Firm is structured and run.
Previous and proven success stories within Process Improvement along with the battle-scars to show will be expected. The firm will want to learn what you walked into, how you approached the initial position of change, how you navigated through the muddy waters and what the outcome was! We can look at people from Insurance Firms, Law Firms / Legal Firms in Process Improvement, Fintech, Process Transformation, Business Process Change, Insurance Operations, Business & Operations-First Process Managers.
This is a great opportunity and salary is dependent upon experience. Apply now for more details.
Process Improvement Programme Manager, Professional Services, Change in Liverpool employer: Carrington Recruitment Solutions
Join a fast-growing Law Firm in Liverpool as a Process Improvement Programme Manager, where you will play a pivotal role in enhancing efficiency across the rapidly expanding Healthcare vertical. With a partially remote work model and opportunities for nationwide travel, you'll benefit from a dynamic work culture that values innovation and collaboration, while also having access to professional growth opportunities through direct engagement with Senior Partners. This is not just a job; it's a chance to make a meaningful impact in a supportive environment that encourages your ideas and success stories.
Contact Details:
Carrington Recruitment Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Process Improvement Programme Manager, Professional Services, Change in Liverpool
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
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✨Look Out for Graduate Schemes
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✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Carrington Recruitment Solutions. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Process Improvement Programme Manager, Professional Services, Change in Liverpool
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Carrington Recruitment Solutions.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Carrington Recruitment Solutions. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Carrington Recruitment Solutions
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Carrington Recruitment Solutions to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Carrington Recruitment Solutions, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Carrington Recruitment Solutions's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
