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- Tasks: Research family trees, liaise with families, and manage case updates.
- Company: Join one of the UK's largest genealogy firms, established in 2001.
- Benefits: Competitive salary, annual bonus, and a supportive team environment.
- Why this job: Make a real impact by helping families reconnect while developing your research skills.
- Qualifications: Degree educated or 2-3 years professional experience; strong communication and organisational skills required.
- Other info: Office-based role in London; perfect for recent graduates or those seeking a meaningful career.
The predicted salary is between 30000 - 42000 £ per year.
Role: Researcher / Case Manager – Genealogy Company Location: London (Office Based) Salary: DOE Plus Annual Bonus About Us: Established in 2001, our client works with both private clients and the public sector to locate missing Next of Kin and beneficiaries to an estate. They are now one of the country’s largest genealogists/heir hunter firms and due to substantial organic growth, are looking to recruit a Researcher or Case Manager for their London office. Day to day tasks: * Using various databases available to research family trees and locate next of kin * Liaising with family members via telephone for the most part * Updating solicitors and public sector contacts * General admin tasks such as requesting updates on cases and adding notes to systems. * Computerising family trees * Ordering certificates from GRO or local registrar * Preparing reports for both internal and external parties. * Researcher applicants will cover all the above tasks, but an emphasis will be on the Research element of the role assisting the Case Manager. The ideal candidate will have/be: * Degree educated. Recent graduates can apply for a Researcher role or those with a minimum of 2-3 years post graduate work experience within a professional office environment may be considered for the Case Manager role. * Ultra-organised and possess strong communication skills including a good telephone manner. * An excellent grasp of English language and neat, clear handwriting. * Experience on the phone * Geographical knowledge of towns, cities and counties in the UK. * Basic knowledge of Microsoft systems * Able to manage workloads working to tight deadlines. * Able to prioritise * An exemplary sickness & punctuality record * A proven team player. * Able to work as part of a team and also independently. * Proactive in problem solving but know when to ask for help, not being afraid to ask for advice in a busy office environment. This is a great opportunity and salary is dependent upon experience. Apply now for more details
Case Manager, Researcher, Geneology, London employer: Carrington Recruitment Solutions
Contact Detail:
Carrington Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Manager, Researcher, Geneology, London
✨Tip Number 1
Familiarise yourself with genealogy research methods and tools. Understanding how to navigate databases and family tree software will give you a significant edge in the role, as it’s a key part of the job.
✨Tip Number 2
Brush up on your communication skills, especially over the phone. Since you'll be liaising with family members regularly, being able to convey information clearly and empathetically is crucial.
✨Tip Number 3
Gain a solid understanding of UK geography. Knowing towns, cities, and counties will help you locate next of kin more efficiently and demonstrate your commitment to the role.
✨Tip Number 4
Showcase your organisational skills. Being ultra-organised is essential for managing multiple cases and deadlines, so think of ways to demonstrate this in your interactions with us.
We think you need these skills to ace Case Manager, Researcher, Geneology, London
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description. Understand the key responsibilities and required skills for the Case Manager/Researcher position in genealogy. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Tailored CV: Create a CV that specifically addresses the qualifications mentioned in the job description. Emphasise your organisational skills, communication abilities, and any relevant experience in research or case management. Use clear headings and bullet points for easy readability.
Write a Compelling Cover Letter: Your cover letter should complement your CV by providing more context about your passion for genealogy and your motivation for applying. Mention specific experiences that demonstrate your problem-solving skills and ability to work under tight deadlines.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for spelling and grammatical errors, as well as clarity and conciseness. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Carrington Recruitment Solutions
✨Showcase Your Research Skills
Be prepared to discuss your research experience in detail. Highlight any specific projects or tasks where you successfully located information or solved complex problems, as this role heavily relies on strong research capabilities.
✨Demonstrate Communication Proficiency
Since the role involves liaising with family members and updating solicitors, practice articulating your thoughts clearly. You might be asked to role-play a phone conversation, so ensure you convey empathy and professionalism.
✨Familiarise Yourself with Genealogy Tools
Research common databases and tools used in genealogy. Being knowledgeable about these resources will not only impress the interviewers but also show your genuine interest in the field.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage workloads under tight deadlines. Think of examples from your past experiences where you successfully navigated similar challenges.
