Team Assistant within Estate Research, Office Based in Wigan
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Team Assistant within Estate Research, Office Based in Wigan

Team Assistant within Estate Research, Office Based in Wigan

Wigan Full-Time 22800 - 34200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist with calls, case management, and data entry in a dynamic office environment.
  • Company: Join a leading genealogist firm in Wigan, helping clients locate missing beneficiaries since 2001.
  • Benefits: Enjoy a 4-day work week, private healthcare, and generous leave for wellbeing.
  • Why this job: Be part of a fast-growing team that values collaboration and personal development.
  • Qualifications: Degree educated with 2-3 years of office experience; strong communication and organisational skills required.
  • Other info: Opportunity for an annual bonus and additional leave for loyal service.

The predicted salary is between 22800 - 34200 £ per year.

Team Assistant within Estate Research required to work for a fast-growing company in Wigan, Greater Manchester. Established in 2001, our client works with both private clients and the public sector to locate missing Next of Kin and beneficiaries to an estate. They are now one of the country's largest genealogists/heir hunter firms and due to substantial organic growth, are looking to recruit a Team Assistant.

Day to day tasks:

  • Taking & forwarding calls (or taking messages).
  • Creating and updating cases on the company case management system.
  • Ordering certificates from GRO or local register.
  • Completing divorces, probate and certainty will searches (including making payments & tracking).
  • Updating Solicitors/Councils on case progression.
  • Producing correspondence for the Case Managers:
  • Certification mapping as & when requested.
  • Ordering certificates as & when requested.
  • Produce digital trees, mailing list, & family history report.
  • Send approach letters & agreement as & when requested.
  • Creating digital reports to be sent to clients, using FlipSnack software.
  • Data cleanse all systems to ensure an accurate database is up to date at all times for Marketing purposes.
  • To undertake any ad hoc duties for the MD, Heads of Department, or the Marketing team.
  • Research and retrieve data from a number of external sources, using findings to input and cleanse data using Salesforce and internal CRM system.
  • General Admin tasks including dealing with post and filing.
  • The ideal candidate will have/be:

    • Degree educated with a minimum of 2-3 years post graduate work experience within a professional office environment.
    • Ultra-organised and possess strong communication skills including a good telephone manner.
    • An excellent grasp of English language and neat, clear handwriting.
    • Geographical knowledge of towns, cities and counties in the UK.
    • Basic knowledge of Microsoft systems.
    • Able to manage large workloads working to tight deadlines.
    • An exemplary sickness & punctuality record.
    • A proven team player.
    • Able to work as part of a team and also independently.
    • Proactive in problem solving but know when to ask for help, not being afraid to ask for advice in a busy office environment.

    Employee Benefits:

    • Basic £28,500
    • 4 day working week option - 36 hours per week
    • Standard 25 days plus statutory bank holidays
    • Additional leave days for loyal service (1 day per year at 5+, 10+, and 15+ years service)
    • Complimentary leave days to support employee wellbeing after one year of employment
    • Annual discretionary bonus based on personal and departmental performance paid every December
    • Access to private healthcare that includes cashback on everyday health treatments, including optical, dental, and personal therapies
    • Contributory pension scheme 5% employer contribution plus 5% employee contribution
    • Enhanced sick pay
    • Enhanced maternity and paternity leave
    • Free Will writing service plus mirror will for partner/spouse provided by a specialist solicitor
    • Free eye test with a £50 contribution towards glasses/contacts needed for DSE work

    This is a great opportunity and salary is dependent upon experience. Apply now for more details.

    Team Assistant within Estate Research, Office Based in Wigan employer: Carrington Recruitment Solutions Limited

    Join a dynamic and rapidly expanding team in Wigan, where your role as a Team Assistant within Estate Research will be both meaningful and rewarding. Our company not only offers a competitive salary and a four-day working week option but also prioritises employee wellbeing with additional leave days and private healthcare benefits. With a strong focus on professional growth and a supportive work culture, you'll have the opportunity to thrive in a collaborative environment while contributing to our mission of connecting families with their heritage.
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    Contact Detail:

    Carrington Recruitment Solutions Limited Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Team Assistant within Estate Research, Office Based in Wigan

    ✨Tip Number 1

    Familiarise yourself with the estate research industry and the specific services offered by our client. Understanding the nuances of genealogical research and the importance of locating missing Next of Kin will help you stand out during interviews.

    ✨Tip Number 2

    Brush up on your organisational skills and be prepared to discuss how you manage multiple tasks effectively. Given the role's emphasis on handling large workloads and tight deadlines, showcasing your time management strategies will be crucial.

    ✨Tip Number 3

    Demonstrate your communication skills by preparing examples of how you've successfully interacted with clients or colleagues in previous roles. A good telephone manner is essential, so consider practising common scenarios you might encounter in this position.

    ✨Tip Number 4

    Research the geographical knowledge required for the role. Being able to identify towns, cities, and counties in the UK will not only help you in the job but also show your commitment and preparedness during the application process.

    We think you need these skills to ace Team Assistant within Estate Research, Office Based in Wigan

    Strong Communication Skills
    Organisational Skills
    Attention to Detail
    Proficiency in Microsoft Office
    Data Management
    Case Management System Experience
    Research Skills
    Time Management
    Problem-Solving Skills
    Ability to Work Under Pressure
    Team Collaboration
    Customer Service Skills
    Geographical Knowledge of the UK
    Basic Knowledge of Salesforce or CRM Systems
    Neat Handwriting

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience, especially in administrative roles. Emphasise your organisational skills and any experience with case management systems or data entry, as these are crucial for the Team Assistant position.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a good fit for the role. Mention your degree, work experience, and how your proactive problem-solving approach aligns with the company's needs.

    Highlight Relevant Skills: In your application, specifically mention your proficiency in Microsoft systems and any experience with Salesforce or CRM systems. Also, include your geographical knowledge of the UK, as this is important for the role.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to ensure there are no spelling or grammatical errors. A neat and clear presentation reflects your attention to detail, which is essential for this position.

    How to prepare for a job interview at Carrington Recruitment Solutions Limited

    ✨Showcase Your Organisational Skills

    As a Team Assistant, being ultra-organised is key. Prepare examples of how you've managed multiple tasks or projects in the past, and be ready to discuss your methods for staying organised under pressure.

    ✨Demonstrate Strong Communication Abilities

    Since the role involves taking calls and producing correspondence, highlight your communication skills. Practice articulating your thoughts clearly and consider discussing a time when effective communication made a difference in your work.

    ✨Familiarise Yourself with Relevant Software

    The job requires using various systems like Salesforce and FlipSnack. Brush up on these tools before the interview, and if you have experience with similar software, be sure to mention it.

    ✨Research the Company and Its Values

    Understanding the company's mission and values will help you align your answers with what they are looking for. Be prepared to discuss why you want to work for them and how you can contribute to their growth.

    Team Assistant within Estate Research, Office Based in Wigan
    Carrington Recruitment Solutions Limited
    Apply now
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