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- Tasks: Manage UK Asset Search processes and support the International Asset Department.
- Company: Join one of the UK's largest genealogist firms, established in 2001.
- Benefits: Enjoy a competitive salary, flexible hours, and 25 days holiday plus statutory leave.
- Why this job: Be part of a professional team making a real impact in clients' lives.
- Qualifications: Strong attention to detail, excellent communication skills, and ideally a degree or good GCSE/A Level grades.
- Other info: Full-time role with options for a 4 or 5-day work week.
The predicted salary is between 24000 - 32000 £ per year.
Ancillary Services Administrator – Office Based, Wigan
About Our Client:
Established in 2001, our client works with both private clients and the public sector to locate missing Next of Kin and beneficiaries to an estate. They are now one of the country’s largest genealogists/heir hunter firms in the UK and they pride themselves on their professional, diligent, and client-focused approach.
To support their continued growth, they are looking to recruit anAncillary Services Administrator
Role Overview:
The Ancillary Services Administrator will have full autonomy of the UK Asset Search processes as well as provide support for the International Asset Department. The Ancillary Services Manager will provide a full service to clients ensuring all searches required have been thoroughly completed and the results are reported back clearly and in the prescribed format. The Ancillary Services Manager will liaise between external providers and clients, maintain records and progress all requests promptly.
In addition, the Ancillary Services Manager will provide all-round admin support to the Private Client Department as well as support the preparation & distribution of marketing materials for the Project Team. The Ancillary Services Manager must have a keen eye for detail and be able to recall & retain information.
Key Responsibilities:
·Responding to emails(& responding to calls) regarding any & all company ancillary service enquiries, including but not limited to will searches, UK asset searches, bonds of caution and answering all related correspondence within a timely manner.
·Ordering searches through external providers, including but not limited to, Estate Search, Certainty and for will searches, the National Will Register and for bankruptcy searches the Criminal Records Bureau.
·Liaising between external providers & clients to update them during the progress of any searches/documents ordered.
·Reporting search results to clients – accurately write reports in the prescribed format.
·Requesting & providing clients with invoices, and chasing payment, when required.
·Work with colleagues in the international team to learn their services including processes, timescales & costs to provide holiday/absence cover or additional support as & when required.
·Work to deadlines, prioritising workload accordingly.
·Provide support to marketing projects: coordinating & organising the preparation & distribution of marketing materials with the PC Dept. Admin Support Team.
·All general administration duties to support the Private Client department.
Desirable:
·Strong attention to detail, with excellent communication & organisational skills.
·Strong IT skills, including typing with accuracy.
·Excellent written and verbal skills – including neat/clear handwriting.
·You must be able to retain and recall vast amounts of information.
·Ideally, you would have a full driving licence with access to a vehicle or be learning to drive
·Degree educated and/or good grades achieved at GCSE/A Level
Terms:
- Hours: Full-time with option to work 36 hours over a 4 or 5-day week
- Location: Office-based in Wigan
- Salary: £28,000-£32,000 DOE
- Pension and Healthcare after a qualifying period
- 25 Days Holiday plus statutory.
- Participation in annual company discretionary bonus scheme
This is a great opportunity and salary is dependent upon experience. Apply now for more details.
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Ancillary Services Administrator, Office Based, Wigan employer: Carrington Recruitment Solutions Limited
Contact Detail:
Carrington Recruitment Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ancillary Services Administrator, Office Based, Wigan
✨Tip Number 1
Familiarise yourself with the specific processes involved in UK asset searches and ancillary services. Understanding the terminology and procedures will help you engage more confidently during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the genealogy or asset search industry. Attend relevant events or join online forums to connect with people who can provide insights about the role and potentially refer you to opportunities at our company.
✨Tip Number 3
Prepare to discuss your organisational skills and attention to detail in depth. Think of examples from your past experiences where you successfully managed multiple tasks or maintained accuracy under pressure, as these are crucial for the Ancillary Services Administrator role.
✨Tip Number 4
Research our company’s values and recent projects. Being able to articulate how your personal values align with ours and showing knowledge of our work will set you apart from other candidates and demonstrate your enthusiasm for joining our team.
We think you need these skills to ace Ancillary Services Administrator, Office Based, Wigan
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Ancillary Services Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Tailored CV: Create a CV that specifically addresses the skills mentioned in the job description, such as attention to detail, communication skills, and IT proficiency. Use clear headings and bullet points to make it easy to read.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Provide specific examples of your past experiences that demonstrate your ability to manage administrative tasks and liaise with clients effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Carrington Recruitment Solutions Limited
✨Research the Company
Before your interview, take some time to learn about the company’s history, values, and services. Understanding their approach to locating missing Next of Kin and beneficiaries will help you align your answers with their mission.
✨Showcase Your Attention to Detail
Given the role's emphasis on accuracy and detail, be prepared to discuss examples from your past experiences where your attention to detail made a significant impact. This could include specific projects or tasks where precision was crucial.
✨Prepare for Common Questions
Anticipate questions related to your organisational skills and ability to manage multiple tasks. Think of scenarios where you successfully prioritised your workload and met deadlines, as these are key aspects of the Ancillary Services Administrator role.
✨Demonstrate Strong Communication Skills
Since the role involves liaising with clients and external providers, practice articulating your thoughts clearly. You might be asked to explain how you would handle client inquiries or report search results, so be ready to showcase your verbal and written communication skills.
