At a Glance
- Tasks: Design and deliver engaging training for Children’s Services staff on Mosaic workflows.
- Company: Wokingham Borough Council, committed to improving children's services.
- Benefits: Hybrid work, competitive pay, and a chance to make a difference.
- Other info: Collaborative environment with opportunities for personal growth.
- Why this job: Empower social care staff with essential skills and improve children's services.
- Qualifications: Experience in system training, especially with Mosaic or similar systems.
The predicted salary is between 40000 - 50000 £ per year.
Job Description – Mosaic Trainer (Children’s Mosaic Improvement Programme)
Client
Wokingham Borough Council
Role Title
Mosaic Trainer – Children’s Mosaic Improvement Programme
Location
Wokingham / Hybrid
Contract Length
3 months
Reports To
Programme Manager
Role Overview
Wokingham Borough Council is seeking an experienced
Mosaic Trainer to support the successful delivery of its Children’s Mosaic Improvement Programme.
The post holder will be responsible for designing, developing, and delivering engaging training to Children’s Services staff to support the adoption of improved Mosaic workflows, processes, and recording models.
Working closely with project leads, subject matter experts (SMEs), operational managers, and technical teams, the Mosaic Trainer will ensure frontline staff are confident and capable in using the updated system effectively while maintaining compliance with statutory social care requirements.
This role is ideal for an experienced social care systems trainer, Mosaic specialist, application trainer, or business change trainer with knowledge of Children’s Services case management systems.
Key Responsibilities
- Design and deliver tailored Mosaic training sessions for Children’s Services staff, including social workers, team managers, and administrative teams.
- Develop clear and accessible training materials, including user guides, process documents, presentations, and digital learning resources.
- Conduct training needs analysis across service areas to identify learning requirements and support effective rollout planning.
- Work collaboratively with SMEs, operational leads, and programme teams to ensure training content reflects service requirements and statutory practice.
- Support User Acceptance Testing (UAT), early adopter groups, and pilot users through system walkthroughs, demonstrations, and guidance sessions.
- Provide ongoing support during phased implementation and system rollout activities.
- Maintain and update training resources to reflect system changes, feedback, and evolving business requirements.
- Deliver training through a variety of methods, including classroom-based sessions, virtual training, and e-learning approaches.
- Gather feedback from training sessions and use insights to improve future delivery.
- Maintain accurate training records, attendance logs, and readiness reports.
- Key Deliverables
- Comprehensive Mosaic training materials and supporting resources.
- Structured training plans aligned with programme rollout milestones.
- Training schedules and delivery plans.
- User attendance records and training completion reports.
- Feedback summaries and improvement actions following training sessions.
- Improved staff confidence and adoption of updated Mosaic processes.
Essential Experience & Skills
- Proven experience delivering system or IT training within a social care, local authority, or public sector environment .
- Strong understanding and practical experience of
Mosaic or similar Children’s Social Care case management systems .
- Experience supporting system changes, upgrades, implementations, or digital transformation programmes.
- Ability to explain complex system processes clearly to non-technical users.
- Experience creating training materials, user guides, and digital learning resources.
- Confident delivering training to a range of audiences, including frontline practitioners, managers, and administrative teams.
- Good understanding of Children’s Social Care processes, safeguarding requirements, and statutory recording expectations.
- Strong communication, facilitation, and stakeholder engagement skills.
Desirable Experience
- Previous experience supporting a
Mosaic upgrade, implementation, or improvement programme .
- Knowledge of Children’s Services transformation programmes, including Family Help reforms.
- Understanding of Ofsted inspection frameworks and statutory social care requirements.
- Experience using e-learning platforms and digital training tools.
- Formal training, coaching, or learning and development qualification.
- Key Skills
- Mosaic Case Management System
- Children’s Social Care Systems
- System Training & User Adoption
- Business Change & Transformation
- Training Material Development
- User Acceptance Testing (UAT)
- Stakeholder Engagement
- Digital Learning
- Process Improvement
- Local Authority Experience
- Personal Attributes
The successful candidate will be
- Approachable, patient, and supportive when working with users.
- Able to adapt training styles to different learning needs and audiences.
- Collaborative and comfortable working across project and operational teams.
- Organised with the ability to manage competing priorities within a short delivery timeframe.
- Passionate about improving user experience and supporting effective social care practice.
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Mosaic Trainer (Children’s Mosaic Improvement Programme) – AR in Wokingham employer: Carrington Blake Recruitment
As a leading employer in Harrow, we pride ourselves on fostering a collaborative and inclusive work culture that prioritises employee development and engagement. Our commitment to professional growth is evident through tailored training programmes and leadership opportunities, ensuring that every team member can thrive while contributing to the Council's strategic objectives. With a focus on diversity and community impact, we offer a unique chance to make a meaningful difference in the lives of residents while enjoying a supportive and dynamic workplace.
Contact Details:
Carrington Blake Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Mosaic Trainer (Children’s Mosaic Improvement Programme) – AR in Wokingham
✨Get Involved in Local Community Projects
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We think you need these skills to ace Mosaic Trainer (Children’s Mosaic Improvement Programme) – AR in Wokingham
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Carrington Blake Recruitment. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
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Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Carrington Blake Recruitment
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Carrington Blake Recruitment.
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Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Mosaic Trainer (Children’s Mosaic Improvement Programme) – AR role at Carrington Blake Recruitment, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
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