At a Glance
- Tasks: Support households in temporary accommodation to find permanent homes and overcome barriers.
- Company: Join a dedicated housing services team making a real difference in people's lives.
- Benefits: Gain valuable experience, develop skills, and contribute to community welfare.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Be part of a mission to help vulnerable families secure stable housing.
- Qualifications: Experience in housing or support services is essential; strong communication skills are a must.
The predicted salary is between 30000 - 40000 £ per year.
To manage a caseload of households living in temporary accommodation and support them to secure suitable settled accommodation in line with statutory homelessness duties and relevant housing legislation. The postholder will assess households’ rehousing needs, identify and address barriers to move‑on, provide advice and support, and coordinate with internal teams and external agencies to ensure successful resettlement outcomes. The role is critical in reducing the length of stay in temporary accommodation, maximising the use of available housing stock, and supporting households to sustain long‑term housing solutions.
Key Responsibilities
- Manage a caseload of households identified as ready to move from temporary accommodation into settled accommodation.
- Review and update housing needs assessments and associated records to ensure households’ circumstances and requirements are fully understood.
- Assess rehousing and resettlement needs, including affordability, geographical considerations, support requirements, and any vulnerabilities.
- Match households to suitable accommodation options, including private rented sector properties, supported housing, social housing, direct offers, and choice‑based lettings schemes.
- Work closely with Lettings Negotiators to identify suitable properties and ensure accommodation is allocated efficiently.
- Support households to overcome barriers to moving, including access to benefits, debt advice, health services, education, and community resources.
- Provide advice on housing options, tenancy rights and responsibilities, and the implications of refusing suitable accommodation offers.
- Support households using choice‑based lettings schemes, including bidding for properties, attending viewings, and accepting offers.
- Conduct home visits and property visits where required to assess suitability and support successful move‑on outcomes.
- Liaise with internal departments and external agencies, including Social Care, health professionals, benefits teams, housing providers, and support organisations.
- Prepare and issue statutory notifications and correspondence, including offer letters, discharge notices, and refusal decisions, ensuring compliance with homelessness legislation and council procedures.
- Maintain accurate case records and ensure all actions are recorded within relevant case management systems.
- Respond to complaints, implement remedial actions where necessary, and contribute to service improvements.
- Provide feedback to the Move On Team Lead regarding property requirements, emerging issues, and opportunities to improve service delivery.
- Promote effective partnership working across housing services and wider council departments.
Person Specification
Essential Knowledge and Experience
- Experience of managing a caseload within housing, homelessness, temporary accommodation, resettlement, or tenancy sustainment services.
- Knowledge of homelessness legislation, housing duties, and the principles of accommodation suitability.
- Experience supporting vulnerable households with complex needs.
- Experience of working collaboratively with internal departments and external agencies.
- Experience of maintaining accurate records and managing casework within a target‑driven environment.
Essential Skills and Competencies
- Strong communication and interpersonal skills.
- Ability to build positive relationships with households and partner agencies.
- Excellent organisational and time management skills.
- Ability to prioritise a high‑volume caseload and work at pace.
- Strong problem‑solving and decision‑making abilities.
- Ability to manage difficult conversations with empathy and professionalism.
- Good IT skills and experience using case management systems.
Essential Requirements
- Eligible to work in the UK.
- Enhanced DBS check, where required.
- Ability to undertake home visits and property inspections.
- Commitment to equality, diversity, and safeguarding principles.
Temporary Accommodation Move On Officer – AR employer: Carrington Blake Recruitment
As a Temporary Accommodation Move On Officer, you will be part of a dedicated team committed to making a real difference in the lives of vulnerable households. Our organisation fosters a supportive work culture that prioritises employee development and offers opportunities for growth within housing services. Located in a vibrant community, we provide a unique chance to engage with diverse populations while ensuring meaningful outcomes in housing stability.
Contact Details:
Carrington Blake Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Accommodation Move On Officer – AR
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Temporary Accommodation Move On Officer – AR
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Carrington Blake Recruitment
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Carrington Blake Recruitment.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Carrington Blake Recruitment that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.