Carrington Blake Recruitment is seeking a customer service and complaints handler in Shefford. The role involves triaging complaints received by telephone and email, coordinating actions, and ensuring timely progression and resolution.
The position operates on a hybrid model, with 37 hours per week. Key duties include recording and monitoring complaints, chasing outstanding actions, and maintaining professional communication with customers and internal teams.
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Customer Experience & Complaints Specialist (Hybrid) in Shefford employer: Carrington Blake Recruitment
Enfield Council is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture where collaboration and innovation thrive. With a hybrid working model, employees enjoy the flexibility of working from home while also benefiting from in-person teamwork at the office. The council provides opportunities for career advancement and development, making it an ideal place for those seeking meaningful and rewarding employment in the public sector.
Contact Details:
Carrington Blake Recruitment Recruitment Team
