We are looking for an experienced Service Improvement Lead to join the Housing Directorate for a 6-month placement. The successful candidate will lead a high-profile programme of improvement across Housing, with a particular focus on complaints handling, customer experience, performance and regulatory compliance.
You will take the lead on the Housing Complaints Improvement Plan, ensuring agreed actions are delivered effectively and improvements are embedded across the service.
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Senior Housing Complaints & Service Improvement Lead employer: Carrington Blake Recruitment
Enfield Council is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture where collaboration and innovation thrive. With a hybrid working model, employees enjoy the flexibility of working from home while also benefiting from in-person teamwork at the office. The council provides opportunities for career advancement and development, making it an ideal place for those seeking meaningful and rewarding employment in the public sector.
Contact Details:
Carrington Blake Recruitment Recruitment Team
