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For Companies At a Glance
- Tasks: Install and demonstrate digital telecare devices in customers' homes.
- Company: Join a forward-thinking company dedicated to enhancing customer care through technology.
- Benefits: Enjoy a competitive hourly rate, flexible working hours, and the chance to make a difference.
- Why this job: Be part of a team that values communication and customer satisfaction while embracing tech innovation.
- Qualifications: Must have a clean driving licence, DBS Enhanced, and excellent communication skills.
- Other info: Full-time role with a 1-year contract, perfect for tech-savvy individuals.
Specification - Telecare Installer (4 Required)
1 year contract
£21.42 per hour
Full time, 35 hours
To work flexibly to exchange an analogue telecare device to a digital device in a domestic setting. To demonstrate to our customers and their carers the effective use of the equipment. To keep accurate records of installations and information received at the visit.
Skills
- To communicate effectively and sensitively with customers and their carers/next of kin.
- To liaise with internal departments, external contractors and manufacturers.
- To conduct yourself appropriately and professionally during your work and in particular in a customer's home.
- To have an aptitude for technology and DIY.
Requirements
- Use of a car with business insurance.
- Clean driving licence.
- DBS Enhanced.
- Excellent communication and customer care.
- Patient and have an ability to explain instructions clearly.
RQ - Telecare Installer employer: Carrington Blake Recruitment
Contact Detail:
Carrington Blake Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RQ - Telecare Installer
✨Tip Number 1
Familiarise yourself with the latest telecare technology and digital devices. Understanding the products you'll be installing will not only boost your confidence but also help you explain their use effectively to customers.
✨Tip Number 2
Practice your communication skills, especially in explaining technical concepts in simple terms. Role-playing scenarios with friends or family can help you become more comfortable and patient when interacting with customers.
✨Tip Number 3
Ensure your driving skills are sharp and that your vehicle is ready for business use. Since this role requires travelling to customers' homes, being punctual and reliable will make a great impression.
✨Tip Number 4
Network with professionals in the telecare industry. Joining relevant online forums or local groups can provide insights into the role and may even lead to referrals or recommendations for the position.
We think you need these skills to ace RQ - Telecare Installer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Telecare Installer position. Tailor your application to highlight relevant experiences that demonstrate your ability to perform these tasks.
Highlight Communication Skills: Since effective communication is crucial for this role, ensure your CV and cover letter showcase your experience in customer service and your ability to explain technical information clearly and sensitively.
Demonstrate Technical Aptitude: Mention any previous experience with technology or DIY tasks in your application. Provide specific examples of how you have successfully installed or explained technical devices to others.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which is essential for working in customers' homes.
How to prepare for a job interview at Carrington Blake Recruitment
✨Show Your Communication Skills
Since the role requires effective communication with customers and their carers, be prepared to demonstrate your ability to explain technical concepts clearly. You might be asked to role-play a scenario where you need to explain how to use a telecare device.
✨Highlight Your Technical Aptitude
Make sure to discuss any previous experience you have with technology or DIY tasks. Be ready to share specific examples of how you've successfully installed or set up devices in the past.
✨Demonstrate Professionalism
This job involves working in customers' homes, so it's crucial to convey your understanding of professionalism. Share experiences where you maintained a respectful and courteous attitude while working in sensitive environments.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and patience. Think of situations where you had to deal with difficult customers or troubleshoot issues on the spot, and be ready to explain how you handled them.
