Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Review and decide on parking challenges, ensuring fair enforcement of regulations.
- Company: Join Harrow Council's dedicated Parking Back Office team.
- Benefits: Supportive environment with training opportunities and career development.
- Why this job: Make a real impact on parking fairness and efficiency in your community.
- Qualifications: Knowledge of parking legislation and strong communication skills required.
- Other info: Work independently while being part of a professional team.
The predicted salary is between 30000 - 42000 £ per year.
Harrow Council is looking for a detail-oriented and fair-minded Parking Representations Officer to join our Parking Back Office team. You will play a key role in reviewing and deciding on challenges to Penalty Charge Notices (PCNs), ensuring that all decisions are made in line with legislation and council policy.
You will work with a skilled team to:
- Investigate challenges and representations from motorists, MPs, and councillors.
- Review evidence such as photos, CEO notes, maps, and system audit trails.
- Apply parking legislation and council policies to make fair decisions.
- Communicate decisions clearly to the public.
- Handle administrative tasks, including correspondence, payment plans, refunds, and liaising with enforcement agents.
This is a crucial back-office role that ensures the council’s parking enforcement is accurate, consistent, and customer-focused.
Responsibilities
- Investigate challenges and representations from motorists, MPs, and councillors.
- Review evidence such as photos, CEO notes, maps, and system audit trails.
- Apply parking legislation and council policies to make fair decisions.
- Communicate decisions clearly to the public.
- Handle administrative tasks, including correspondence, payment plans, refunds, and liaising with enforcement agents.
This is a crucial back-office role that ensures the council’s parking enforcement is accurate, consistent, and customer-focused.
Qualifications
- Knowledge of parking legislation, PCN appeals, and traffic management orders.
- Experience in parking enforcement, administration, or related legislation-based roles (City & Guilds Level 3 in Notice Processing is desirable).
- Strong written and verbal communication skills.
- Ability to work independently, organise workloads, and meet performance targets.
- Proficiency with IT systems, including document management and parking enforcement software.
- Ability to handle sensitive situations and apply the council’s vulnerability policy.
Why Join Us
- Make a real impact on the fairness and efficiency of parking enforcement in Harrow.
- Be part of a supportive, professional team.
- Opportunities for training and career development.
Parking Representations Officer – AR employer: Carrington Blake Recruitment
Contact Detail:
Carrington Blake Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parking Representations Officer – AR
✨Tip Number 1
Get to know the ins and outs of parking legislation. Brush up on your knowledge about PCN appeals and traffic management orders. This will not only help you in interviews but also show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! You’ll need to explain decisions clearly, so try role-playing with a friend or family member. This will help you articulate your thoughts better during interviews.
✨Tip Number 3
Showcase your organisational skills. Think of examples from your past experiences where you managed workloads effectively. Being able to demonstrate this will make you stand out as a candidate who can handle the demands of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Parking Representations Officer – AR
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with parking legislation and PCN appeals. We want to see how your skills align with the role of Parking Representations Officer, so don’t hold back on showcasing your relevant background!
Be Clear and Concise: When writing your application, clarity is key! Use straightforward language to communicate your thoughts. Remember, you’ll be making decisions that need to be understood by the public, so let’s start with your application being easy to read.
Showcase Your Communication Skills: Since strong written communication is essential for this role, make sure to demonstrate your ability in your application. Whether it’s through your cover letter or CV, we want to see how you can convey information effectively and professionally.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Carrington Blake Recruitment
✨Know Your Legislation
Familiarise yourself with parking legislation and the specifics of Penalty Charge Notices (PCNs). Understanding the legal framework will not only help you answer questions confidently but also demonstrate your commitment to making fair decisions.
✨Showcase Your Communication Skills
Since you'll be communicating decisions to the public, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated complex information in the past, as this will highlight your strong written and verbal skills.
✨Prepare for Evidence Review
Brush up on how to review evidence like photos and notes. You might be asked to assess a hypothetical case during the interview, so being able to discuss your thought process and decision-making will set you apart.
✨Demonstrate Your Organisational Skills
This role requires managing various administrative tasks. Be ready to share how you prioritise your workload and meet performance targets, as this will show that you can handle the demands of the position effectively.
