OR115485 – Business Services Assistant Coordinator – G4 – Admin & Clerical

Work Pattern: 37 hours a week

PAYE Pay Rate: £13.50 per hour

Main Purpose of the Role

To provide effective administrative and operational support to the Business Services Co-ordinator and wider team, ensuring business support activities are delivered efficiently, accurately and to a high standard.

Typical Day

• Provide day-to-day administrative support to the Business Services team.
• Manage correspondence, enquiries and routine communications.
• Organise meetings, prepare agendas and take accurate notes/minutes.
• Maintain accurate records, documents, trackers and management systems.
• Arrange travel, accommodation and other business requirements.
• Support procurement, supplier and contract administration.
• Monitor actions, deadlines and outstanding tasks.
• Prepare reports, documents and communications.
• Liaise with internal teams, customers, suppliers and external stakeholders.
• Identify issues, resolve routine queries and escalating complex matters when required.
• Support continuous improvement of administrative processes.

Key Skills & Responsibilities

• Strong administration and organisational skills.
• Ability to prioritise workloads and manage multiple deadlines.
• Excellent attention to detail and accuracy.
• Good written and verbal communication skills.
• Strong customer service and stakeholder management skills.
• Confident using Microsoft Office and business management systems.
• Accurate record keeping and information management.
• Experience supporting meetings, including minute taking and action tracking.
• Ability to support procurement, supplier and contract administration.
• Good problem-solving skills and ability to use initiative.
• Ability to work effectively as part of a team and independently.
• Maintain confidentiality and handle information appropriately.
• Commitment to equality, diversity, inclusion, health and safety and continuous improvement.

Essential Requirements / Qualifications

• Previous experience in an administrative, business support or coordination role.
• Proven ability to manage competing priorities and meet deadlines.
• Good IT skills, particularly Microsoft Office.
• Strong written and verbal communication skills.
• Experience maintaining records, databases, trackers or management systems.
• Experience dealing with customers, colleagues and external stakeholders.
• Good attention to detail and accuracy.
• Ability to work independently and as part of a team.
• No specific professional qualification is essential, although a relevant administration, business support or customer service qualification would be desirable.