At a Glance
- Tasks: Support Family & Children’s Services with administrative tasks and referral screening.
- Company: Join a dedicated team within Social Care and Education Services.
- Benefits: Competitive pay, hybrid working, and a supportive work environment.
- Other info: Fixed-term role with opportunities for growth until March 2027.
- Why this job: Make a real difference in the lives of children and families while developing your skills.
- Qualifications: 5 GCSEs including English, strong IT skills, and excellent communication abilities.
The predicted salary is between 13.05 - 13.05 £ per hour.
PAYE: £13.05 per hour
We have an exciting opportunity for an experienced Business Support Officer – Data to join the Records and Data Team within Business Support & Transformation.
As part of a team providing business support to Social Care and Education Services, you will play a key role in supporting Family & Children’s Services by delivering an effective referral screening and administrative support service.
The post involves handling highly sensitive and confidential information, acting as a first point of contact for referrals, and providing administrative support to managers and professionals across a range of service areas.
Key responsibilities include
- Acting as the first point of contact for incoming referrals to Children’s Services, screening, processing and prioritising information in line with legislation, service criteria and departmental procedures.
- Collecting, recording and sharing information to support assessments and decision‑making, including liaising with internal and external agencies.
- Maintaining accurate records and updating electronic systems, databases and spreadsheets to support operational activity, performance monitoring, and inspections.
- Producing reports, validating data and supporting requests for statistical information and Freedom of Information enquiries.
- Undertaking a range of administrative duties including telephone enquiries, document preparation, scanning, filing, typing and organising meetings.
- Providing business support to managers and professionals whilst ensuring compliance with confidentiality, safeguarding and data protection requirements.
- The tasks undertaken within this role may support different areas across the Records and Data Section, and duties may change to meet service requirements.
Skills and qualifications required
- 5 GCSEs (or equivalent), including English.
- Excellent IT skills and knowledge of Microsoft Office applications.
- Strong organisational, prioritisation and time‑management skills.
- Excellent communication and information-recording skills.
- Ability to work accurately with highly confidential and sensitive information.
- Emotional resilience and the ability to work effectively under pressure when dealing with challenging and distressing information.
- Ability to work independently and as part of a team.
Please see the attached Job Description for full details.
To be shortlisted for interview, candidates must demonstrate that they meet all essential criteria outlined in the Person Specification.
The assignment is for 22.5 hours per week and is fixed‑term until 31st March 2027.
The role is based at Coed Pella, Colwyn Bay, with hybrid working available following induction and training.
Candidates should live locally or within a reasonable commuting distance.
We welcome CVs from candidates who meet the above requirements.
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OR107181 – Administrative Assistant/ Officer / Business Support Officer employer: Carrington Blake Recruitment
As a leading employer in Harrow, we pride ourselves on fostering a collaborative and inclusive work culture that prioritises employee development and engagement. Our commitment to professional growth is evident through tailored training programmes and leadership opportunities, ensuring that every team member can thrive while contributing to the Council's strategic objectives. With a focus on diversity and community impact, we offer a unique chance to make a meaningful difference in the lives of residents while enjoying a supportive and dynamic workplace.
Contact Details:
Carrington Blake Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land OR107181 – Administrative Assistant/ Officer / Business Support Officer
✨Get Involved in Local HR Events
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Platforms like SHRM Connect or HR-specific LinkedIn groups are gold mines for job leads and industry discussions. Engaging in conversations can put your name out there and might just catch the eye of someone from Carrington Blake Recruitment looking for a part-time star!
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✨Direct Applications Through Our Website
When you find the part-time role you're excited about, apply directly through our website. This not only shows your enthusiasm but also helps us streamline the hiring process. Make your application stand out with a tailored approach!
We think you need these skills to ace OR107181 – Administrative Assistant/ Officer / Business Support Officer
Some tips for your application 🫡
Showcase Your People Skills:In human resources, it’s all about connecting with people. Make sure your CV highlights any relevant experience in recruitment, employee relations, or conflict resolution. If you’ve got any certifications in HR or related fields, don’t forget to flaunt them!
Tailor Your Cover Letter to Shine Bright:When applying for a part-time HR role at Carrington Blake Recruitment, your cover letter should reflect your motivation and enthusiasm for the position. Discuss your passion for people management and how you can contribute to their team, even on a part-time basis.
Demonstrate Flexibility and Availability:Since it's a part-time role, be clear in your application about your availability. HR often requires a balance of flexibility and commitment, so outline any existing commitments and how you plan to manage your time effectively.
Include Real-Life Examples:When describing your experience, use specific examples that illustrate your competency in HR tasks. Whether it’s handling employee onboarding or managing records, these anecdotes can make your application stand out to Carrington Blake Recruitment.
How to prepare for a job interview at Carrington Blake Recruitment
✨Know Your HR Basics Inside Out
As we're diving into a part-time HR role, let’s brush up on key HR concepts like recruitment processes, employment law, and employee engagement strategies. Prepare to explain how you've handled various HR scenarios in the past or how you'd approach them in the future – this shows you can hit the ground running!
✨Get Creative with Your HR Portfolio
Bring along a portfolio showcasing your HR projects, like recruitment plans or engagement activities you've designed. This isn't just for show; it helps us illustrate our hands-on experience and creativity, making us stand out to Carrington Blake Recruitment. Plus, it’s a tangible way to discuss our achievements!
✨Brush Up on Behavioural Interview Techniques
Expect a mix of traditional and behavioural interview questions. Prepare STAR answers (Situation, Task, Action, Result) on how you've resolved conflicts or improved team dynamics. Since HR is all about people, our ability to communicate effectively will be under the spotlight.
✨Show Flexibility and Enthusiasm
In a part-time HR role, demonstrating a flexible approach to working hours and responsibilities can make us more appealing to Carrington Blake Recruitment. Expressing our eagerness to learn and contribute to the team will demonstrate that we're not just filling a position, but genuinely excited to be part of their journey!
