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- Tasks: Provide top-notch IT support during the Microsoft 365 migration and troubleshoot technical issues.
- Company: Reputable IT support firm in the UK with a focus on customer service.
- Benefits: Competitive pay, hands-on experience, and opportunities for skill development.
- Why this job: Join a dynamic team and make a difference in users' tech experiences.
- Qualifications: Strong first-line IT support skills and familiarity with Microsoft 365 and Active Directory.
- Other info: On-site role at Brent Civic Centre with great career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
A reputable IT support firm in the United Kingdom seeks a First Line IT Support Engineer to assist users during the Microsoft 365 migration. This role involves providing excellent customer service, troubleshooting technical issues, and supporting corporate devices such as iPhones and iPads.
The ideal candidate will have strong first-line IT support skills, problem-solving abilities, and experience with technologies like Microsoft 365 and Active Directory. On-site support at Brent Civic Centre is required for this position.
On-Site IT Support Engineer — Microsoft 365 Migration employer: Carrington Blake Recruitment
Contact Detail:
Carrington Blake Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site IT Support Engineer — Microsoft 365 Migration
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT world, especially those who have experience with Microsoft 365. They might know about openings or can even refer you directly, which gives you a leg up!
✨Tip Number 2
Prepare for the interview by brushing up on your troubleshooting skills. Think of common issues users face during a Microsoft 365 migration and how you'd resolve them. We want you to shine when it comes to demonstrating your problem-solving abilities!
✨Tip Number 3
Show off your customer service skills! During interviews, share examples of how you've helped users in the past. Remember, it's not just about fixing tech issues; it's about making users feel supported and valued.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace On-Site IT Support Engineer — Microsoft 365 Migration
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your first-line IT support skills and experience with Microsoft 365. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the On-Site IT Support Engineer position and how your problem-solving abilities can help us during the Microsoft 365 migration.
Show Off Your Customer Service Skills: Since this role involves assisting users, make sure to mention any previous customer service experience. We love candidates who can demonstrate their ability to troubleshoot issues while keeping users happy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Carrington Blake Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365 and Active Directory. Be ready to discuss how you've used these technologies in past roles, as well as any troubleshooting techniques you’ve employed. This will show that you’re not just familiar with the tools but can also handle real-world issues.
✨Customer Service is Key
Since this role involves providing excellent customer service, think of examples where you've gone above and beyond for a user. Prepare to share stories that highlight your communication skills and ability to resolve conflicts or technical issues effectively.
✨Practice Problem-Solving Scenarios
Anticipate common technical problems users might face during a Microsoft 365 migration. Prepare to walk through your thought process on how you would troubleshoot these issues. This will demonstrate your problem-solving abilities and readiness for the role.
✨Familiarise Yourself with the Location
Since the position requires on-site support at Brent Civic Centre, it’s a good idea to know the area and the logistics of getting there. This shows your commitment and helps ease any nerves about the commute on the day of the interview.
