RQ1785654 – Multi Task Plumber in Northampton

Work Pattern: Mon – Fri 8am – 4pm

PAYE Pay Rate: £16.23 – £18.35 per hour

Main Purpose of the Role

To carry out property inspections, diagnose faults and undertake repairs, installations and maintenance across council-owned housing stock and associated buildings. The role requires a qualified tradesperson with additional skills across other trades to deliver a high-quality, efficient and customer-focused repairs service while ensuring compliance with health and safety regulations.

Typical Day Overview

• Inspect properties and diagnose faults, determining the repairs required and estimating materials and completion times.
• Carry out repairs, installations and maintenance using core trade skills and additional skills across other trades.
• Make properties safe through temporary repairs where a full repair cannot be completed immediately.
• Arrange appointments with tenants and explain the work required, expected duration and any disruption.
• Coordinate with other trades and specialist contractors to ensure repairs are completed effectively.
• Keep tenants and managers updated on progress and report any issues affecting completion.
• Maintain tools, equipment, vehicle checks and stock levels to ensure materials are available.
• Complete work records and administrative tasks using the technology and systems provided.
• Follow health and safety procedures, including safe handling of materials and chemicals.
• Participate in out-of-hours call-out rotas and respond to emergency repairs when required.

Key Skills and Responsibilities

• Property Repairs & Maintenance: Complete repairs, installations and maintenance across residential properties and associated buildings.
• Multi-Trade Skills: Undertake tasks across different trades beyond the candidate’s core trade where competent.
• Property Inspections & Fault Diagnosis: Identify defects, assess repair requirements and determine appropriate solutions.
• Health & Safety Compliance: Follow safe working practices, including COSHH, asbestos awareness, fire safety and working-at-height procedures.
• Customer Service: Communicate professionally with tenants, respecting their homes, privacy and dignity.
• Workload Management: Organise work independently, meet deadlines and use time and materials efficiently.
• Trade Coordination: Work collaboratively with colleagues and specialist contractors.
• Materials & Stock Management: Maintain supplies, source alternative materials where necessary and keep tools and equipment secure.
• Emergency Repairs: Carry out temporary make-safe repairs and participate in out-of-hours call-outs as required.
• Record Keeping & IT Skills: Maintain accurate work records and use Microsoft Word, Excel and Outlook.
• Vehicle Safety: Drive a company vehicle safely and complete daily vehicle maintenance checks.
• Continuous Professional Development: Keep trade skills, materials knowledge and regulatory awareness up to date.

Essential Qualifications and Requirements

• Trade Qualification: City & Guilds or NVQ qualification in a relevant trade.
• Driving Licence: Full, clean and valid driving licence.
• Multi-Trade Experience: Experience undertaking tasks across trades outside the candidate’s core trade.
• Customer Service: Experience in a customer-facing role.
• Communication: Good communication and interpersonal skills.
• Health & Safety: Knowledge of safe working practices and relevant safety requirements.
• Service Delivery: Commitment to providing a high-quality, value-for-money repairs service.
• Time Management: Ability to meet deadlines and organise workloads effectively.
• Teamwork & Initiative: Ability to work independently and collaboratively.
• Physical Fitness: Able to undertake lifting, walking and work in adverse weather conditions, with potential exposure to chemicals, odours, dirt and dust.
• IT Skills: Working knowledge of Microsoft Word, Excel and Outlook.
• Professional Development: Willingness to maintain and update trade skills and knowledge.

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