Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide admin support and assist with events at Business Durham.
- Company: Join a dynamic team focused on business development and community engagement.
- Benefits: Earn £13.05 per hour with opportunities for growth and skill development.
- Other info: Engage in exciting projects and networking events while building your career.
- Why this job: Be the first point of contact and make a difference in local business services.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 26000 - 27000 £ per year.
PAYE – £13.05 per hour
Description of role
To provide administrative and technical support services that supports the planning, development and delivery of business services across Business Durham.
Duties and responsibilities
- Provide a first point of contact for enquiries to Business Durham, including use of telephony and ICT systems, delivering reception and general administrative support at the Business Durham main office, visitor areas and other property sites across the portfolio as required.
- Triage and track progress of general enquiries through any appropriate communication channel including email, telephone, webform or in person.
- Support the planning and delivery of networking events across the county including attending to set up, manage the attendee registration and post event recording.
- Provide administrative and technical support services that supports the planning, development and delivery of business services, events and projects across Business Durham including funded programmes.
- Manage and maintain systems and processes that contribute to the efficient and effective operation of Business Durham.
- Support the booking and preparation of meeting rooms with relevant equipment and catering and clearing away, ensuring the office environment is maintained to a high standard.
- Provide general administrative and related support services to Business Durham service managers and officers including the raising of purchase orders for supplies and services, as required.
- Supporting colleague attendance at events including co‑ordinating travel arrangements, managing documentation, and controlling distribution of invitations and tickets.
- Assisting in the preparation of presentations, briefing documents and reports.
- Record and send all outgoing mail and receive and distribute incoming post for Business Durham staff.
- To contribute, as necessary, to the overall management and success of the organisation as a whole.
- To participate in working groups and inter departmental teams whose work contributes towards the delivery of effective and efficient services and assists in achieving the Council’s key outcomes.
- To undertake time limited projects as agreed with Business Durham management team.
- To undertake any such duties as may reasonably be required commensurate with the level of responsibility and competence of the post.
5295922 – Customer Services Assistant in North East employer: Carrington Blake Recruitment
Contact Detail:
Carrington Blake Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 5295922 – Customer Services Assistant in North East
✨Tip Number 1
Get to know the company! Research Business Durham and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Attend local events or online meetups related to customer service or business development. You never know who might be able to put in a good word for you or share insider tips about the role.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to administrative support and customer service. Role-play with a friend or use our resources to boost your confidence before the big day.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive tips and resources available for applicants that can give you an edge in the hiring process.
We think you need these skills to ace 5295922 – Customer Services Assistant in North East
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Customer Services Assistant. We want to see how you can bring value to Business Durham, so don’t hold back on showcasing relevant examples!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded sentences. Make it easy for us to see why you’re a great fit for the role!
Show Enthusiasm: Let your passion for customer service shine through in your application. We love candidates who are excited about the opportunity to support Business Durham and contribute to its success. A little enthusiasm goes a long way!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to receive and review your details, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Carrington Blake Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like providing administrative support and managing enquiries. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Communication Skills
As a Customer Services Assistant, strong communication is key. Prepare examples of how you've effectively handled enquiries or provided support in previous roles. Practising clear and concise responses will show that you can handle the telephony and ICT systems they use.
✨Be Ready to Discuss Event Management
Since the role involves supporting networking events, think of times when you've helped organise or manage events. Be ready to discuss your experience with attendee registration and post-event follow-ups, as this will highlight your organisational skills.
✨Demonstrate Team Spirit
This position requires collaboration with various teams. Prepare to talk about your experiences working in groups or on projects. Highlight how you contributed to team success and how you can bring that same energy to Business Durham.