At a Glance
- Tasks: Help vulnerable residents find housing solutions and prevent homelessness.
- Company: Join a dedicated team in the Homelessness Service, making a real difference.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and community support.
- Why this job: Be a part of impactful work that supports those in need of housing.
- Qualifications: Experience in housing advice and strong communication skills required.
The predicted salary is between 60000 - 70000 £ per year.
To deliver a responsive, customer-focused homelessness prevention and housing advice service, supporting vulnerable residents facing housing insecurity, homelessness, or immediate accommodation crisis. The postholder will assess housing need, manage risk, deliver statutory homelessness duties under relevant legislation, and work collaboratively with applicants and partner agencies to prevent homelessness and secure sustainable housing solutions.
Key Responsibilities
- Case Management & Assessment: Conduct comprehensive housing needs and risk assessments for individuals and families experiencing housing instability or homelessness. Investigate housing circumstances, gather evidence, analyse complex information, and make informed decisions in line with homelessness legislation. Establish positive working relationships with applicants to understand needs, challenge barriers, and promote sustainable outcomes.
- Homelessness Prevention & Housing Solutions: Deliver homelessness prevention and relief interventions to help individuals remain in existing accommodation where possible. Develop and manage Personal Housing Plans (PHPs) that are realistic, strengths-based, and outcome focused. Explore a range of housing options including emergency accommodation, temporary accommodation, private rented sector opportunities, and community-based solutions. Provide advice, guidance, negotiation, and practical support to resolve housing issues.
- Safeguarding, Risk & Support Planning: Assess vulnerability, support needs, and housing-related risks, implementing suitable intervention plans. Monitor, review, and update assessments and support plans to reflect changing circumstances and identified risks. Work proactively to reduce homelessness risks, rough sleeping, domestic abuse-related housing crises, and other safeguarding concerns.
- Partnership Working: Collaborate effectively with statutory, voluntary, and community organisations including social care, health services, domestic abuse services, landlords, charities, and support agencies. Promote service strategies and contribute to partnership initiatives aimed at improving independence and housing outcomes for vulnerable residents. Provide professional advice and expertise to stakeholders regarding housing solutions and homelessness matters.
- Legal & Policy Compliance: Apply and interpret homelessness legislation, housing policy, and statutory guidance accurately, including duties under the Homelessness Reduction Act 2017. Ensure decisions, actions, and case management practices comply with organisational policies and legal frameworks.
- Record Keeping & Administration: Maintain accurate, timely, and legally compliant case records, systems, and documentation. Use council databases and ICT systems effectively to support case management, performance reporting, and data collection. Contribute to service improvement and continuous professional development.
- Service Delivery: Deliver services across multiple settings including council offices, community locations, partner organisations, and home visits where required. Provide responsive support to individuals in urgent housing need, including people at risk of rough sleeping, eviction, or domestic abuse.
Key Skills & Competencies:
- Strong communication and interpersonal skills with the ability to engage effectively with vulnerable service users and professionals.
- Excellent problem-solving, analytical, and decision-making abilities.
- Strong negotiation, mediation, and conflict-resolution skills.
- Ability to manage competing priorities and maintain effective case management practices within a fast-paced environment.
- Confident use of ICT systems, databases, and administrative processes.
- Resilient, empathetic, and customer-focused approach.
Knowledge & Experience:
- Strong working knowledge of homelessness legislation, housing advice practice, and homelessness prevention approaches.
- Understanding of vulnerability, safeguarding, risk assessment, and multi-agency working.
- Experience supporting individuals with complex housing or social support needs.
- Knowledge of local housing markets and available housing pathways, including private rented sector options.
Additional Requirements:
- Enhanced DBS clearance required.
- Ability to work flexibly across office, community, and home-visit settings.
- Commitment to equality, diversity, inclusion, continuous learning, and service improvement.
Housing Solutions Officer – AR in Manchester employer: Carrington Blake Recruitment
As a Housing Solutions Officer within the Homelessness Service, you will be part of a dedicated team committed to making a real difference in the lives of vulnerable residents facing housing challenges. Our organisation fosters a supportive work culture that prioritises employee development and collaboration with partner agencies, ensuring you have the resources and training needed to excel in your role. Located in a vibrant community, we offer flexible working arrangements and a strong commitment to equality and inclusion, making this an excellent opportunity for those seeking meaningful and rewarding employment.
Contact Details:
Carrington Blake Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Solutions Officer – AR in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the housing sector. Attend local events, join online forums, or even hit up social media groups. The more people you know, the better your chances of hearing about job openings before they’re advertised.
✨Tip Number 2
Practice your interview skills! We all know interviews can be nerve-wracking, but the more you prepare, the more confident you'll feel. Try mock interviews with friends or use online resources to get feedback on your answers. Remember, it’s all about showcasing your problem-solving skills and empathy!
✨Tip Number 3
Tailor your approach! When you find a job that excites you, make sure to research the organisation and its values. Show them how your experience aligns with their mission, especially in areas like homelessness prevention and support planning. Personalise your pitch to stand out from the crowd!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for passionate individuals like you. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get your application in and let’s make a difference together!
We think you need these skills to ace Housing Solutions Officer – AR in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Housing Solutions Officer. We want to see how you can bring your unique perspective to our team!
Showcase Your Communication Skills:Since this role involves working closely with vulnerable residents, it's crucial to demonstrate your strong communication abilities. Use examples from your past experiences to show how you've effectively engaged with individuals in challenging situations.
Highlight Relevant Experience:If you've got experience in housing advice or working with vulnerable populations, make it shine! We love seeing candidates who understand the complexities of homelessness and can navigate them with empathy and professionalism.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Carrington Blake Recruitment
✨Know Your Legislation
Familiarise yourself with the key homelessness legislation, especially the Homelessness Reduction Act 2017. Be prepared to discuss how you would apply this knowledge in real-life scenarios during the interview.
✨Showcase Your Communication Skills
Since strong communication is crucial for this role, think of examples where you've effectively engaged with vulnerable individuals or resolved conflicts. Practise articulating these experiences clearly and confidently.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific cases where you've assessed needs and developed solutions. Highlight your analytical skills and how you've navigated complex situations to achieve positive outcomes.
✨Research Local Housing Markets
Understand the local housing landscape and available options. Being knowledgeable about private rented sector opportunities and community-based solutions will show your commitment and readiness to tackle housing issues.
