Resident Services Lead — Housing Operations & Community in London
Resident Services Lead — Housing Operations & Community

Resident Services Lead — Housing Operations & Community in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver top-notch housing services and engage with the community.
  • Company: Public housing authority in Greater London focused on resident satisfaction.
  • Benefits: Competitive salary, job stability, and opportunities for community impact.
  • Why this job: Make a difference in residents' lives while developing your leadership skills.
  • Qualifications: Experience in housing management and strong financial acumen required.
  • Other info: Join a dynamic team dedicated to enhancing community living.

The predicted salary is between 36000 - 60000 £ per year.

A public housing authority in Greater London is seeking a skilled Resident Services Operational Manager to lead a frontline housing services team. This role is vital for delivering high-quality, resident-focused services across mixed tenure estates.

The ideal candidate should possess extensive experience in housing management, deep knowledge of leasehold processes, and strong financial management skills. They will also be responsible for managing staff, driving community engagement initiatives, and ensuring compliance with legislation.

Resident Services Lead — Housing Operations & Community in London employer: Carrington Blake Recruitment

As a leading public housing authority in Greater London, we pride ourselves on fostering a supportive and inclusive work environment that prioritises employee development and community impact. Our commitment to high-quality resident services is matched by our dedication to staff growth, offering numerous training opportunities and a collaborative culture that empowers you to make a real difference in the lives of residents. Join us to be part of a team that values innovation, engagement, and excellence in housing operations.
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Contact Detail:

Carrington Blake Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Resident Services Lead — Housing Operations & Community in London

Tip Number 1

Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

Tip Number 2

Prepare for interviews by researching the organisation and its community initiatives. Show us that you’re not just interested in the job, but also in making a real impact in the lives of residents.

Tip Number 3

Practice your responses to common interview questions, especially those related to housing management and community engagement. We want you to feel confident and ready to showcase your skills!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.

We think you need these skills to ace Resident Services Lead — Housing Operations & Community in London

Housing Management
Leasehold Processes
Financial Management
Staff Management
Community Engagement
Legislative Compliance
Resident-Focused Service Delivery
Team Leadership

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in housing management and leasehold processes. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about resident services and how you can contribute to our community engagement initiatives. Keep it personal and engaging!

Showcase Your Financial Skills: Since strong financial management is key for this role, make sure to include specific examples of how you've successfully managed budgets or financial processes in your previous roles. We love numbers that tell a story!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Carrington Blake Recruitment

Know Your Housing Management Stuff

Make sure you brush up on your housing management knowledge, especially around leasehold processes. Be ready to discuss your past experiences and how they relate to the role, as this will show your expertise and confidence in the field.

Showcase Your Financial Savvy

Since strong financial management skills are key for this position, prepare examples of how you've successfully managed budgets or financial reports in previous roles. This will demonstrate your ability to handle the financial aspects of housing operations effectively.

Engage with Community Initiatives

Think about community engagement initiatives you've led or been a part of. Be prepared to share specific examples that highlight your ability to connect with residents and drive positive change within the community.

Understand Compliance Inside Out

Familiarise yourself with relevant legislation and compliance requirements in housing. During the interview, be ready to discuss how you've ensured compliance in your previous roles, as this will show your commitment to maintaining high standards in service delivery.

Resident Services Lead — Housing Operations & Community in London
Carrington Blake Recruitment
Location: London
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