Hybrid Senior Housing Benefit Lead - Casework & QA in London
Hybrid Senior Housing Benefit Lead - Casework & QA

Hybrid Senior Housing Benefit Lead - Casework & QA in London

London Temporary 30 - 36 Β£ / hour (est.) Home office (partial)
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At a Glance

  • Tasks: Manage Housing Benefit workloads, ensure quality assurance, and advise on complex cases.
  • Company: Dynamic recruitment agency focused on local authority support.
  • Benefits: Competitive pay rate of Β£30.03 per hour with flexible hybrid working.
  • Why this job: Make a real difference in housing support while enhancing your expertise.
  • Qualifications: Significant experience in UK local authority and strong knowledge of housing legislation.
  • Other info: 3–6 month contract with opportunities for professional growth.

The predicted salary is between 30 - 36 Β£ per hour.

A recruitment agency is seeking a Senior Housing Benefit Officer to provide essential support in managing Housing Benefit workloads. This hybrid role in the London Borough of Harrow involves quality assurance, handling complaints, and advising on complex cases.

Ideal candidates will have significant experience within a UK local authority and strong knowledge of relevant legislation. The position is for 3–6 months with a pay rate of Β£30.03 per hour, providing opportunities to maintain high service standards.

Hybrid Senior Housing Benefit Lead - Casework & QA in London employer: Carrington Blake Recruitment

Join a dynamic team in the London Borough of Harrow, where we prioritise employee well-being and professional development. As a Senior Housing Benefit Officer, you will benefit from a supportive work culture that values quality assurance and offers opportunities for growth within local authority frameworks. With competitive pay and a focus on maintaining high service standards, this role is perfect for those seeking meaningful and rewarding employment in the public sector.
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Contact Detail:

Carrington Blake Recruitment Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Hybrid Senior Housing Benefit Lead - Casework & QA in London

✨Tip Number 1

Network like a pro! Reach out to your contacts in the housing benefits sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by brushing up on your knowledge of UK housing benefit legislation. We recommend creating a cheat sheet of key points and recent changes to impress your interviewers with your expertise.

✨Tip Number 3

Showcase your casework skills! During interviews, be ready to discuss specific examples of how you've handled complex cases or improved quality assurance processes in your previous roles. This will demonstrate your hands-on experience.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who can help us maintain high service standards in housing benefits.

We think you need these skills to ace Hybrid Senior Housing Benefit Lead - Casework & QA in London

Housing Benefit Knowledge
Quality Assurance
Complaint Handling
Case Management
Legislation Knowledge
Local Authority Experience
Advisory Skills
Service Standards Maintenance

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience in managing Housing Benefit workloads and any relevant legislation knowledge. We want to see how your background aligns with the role, so don’t be shy about showcasing your skills!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Housing Benefit Officer role. Share specific examples of your casework and quality assurance experience to grab our attention.

Showcase Your Problem-Solving Skills: Since this role involves handling complaints and advising on complex cases, make sure to highlight your problem-solving abilities. We love candidates who can think on their feet and provide effective solutions!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!

How to prepare for a job interview at Carrington Blake Recruitment

✨Know Your Legislation

Make sure you brush up on the relevant housing benefit legislation before your interview. Being able to discuss specific laws and how they apply to casework will show that you’re not just familiar with the basics, but that you have a deep understanding of the complexities involved.

✨Prepare for Case Scenarios

Expect to be asked about handling complex cases and complaints. Prepare some examples from your past experience where you successfully navigated tricky situations. This will demonstrate your problem-solving skills and your ability to maintain high service standards.

✨Showcase Your QA Skills

Quality assurance is a key part of this role, so be ready to discuss your experience in this area. Think about how you’ve implemented QA processes in previous roles and be prepared to explain how these can improve service delivery in the context of housing benefits.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.

Hybrid Senior Housing Benefit Lead - Casework & QA in London
Carrington Blake Recruitment
Location: London
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