At a Glance
- Tasks: Manage tenancies and provide support services to residents in a vibrant community.
- Company: Join Hammersmith and Fulham Council, a supportive and dynamic workplace.
- Benefits: Competitive salary, generous leave, pension scheme, and childcare vouchers.
- Other info: Enjoy a varied role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Customer care experience and strong communication skills are essential.
The predicted salary is between 33000 - 40000 £ per year.
We have an opportunity for enthusiastic housing officers to join our neighbourhood services team, based in our area housing office on the White City Estate, London, W12. You will be part of a team providing a wide range of housing management and support services to our residents.
We are looking for experience or transferable skills to provide a customer focused, proactive and high‑quality tenancy and leasehold management for our residents. The successful candidate will be responsible for the day‑to‑day management of a patch of tenancies, leases and licences. This will include:
- Providing a front‑line service to our residents
- Tenancy and leasehold management
- Anti‑social behaviour management
- Estate inspections
- Tenancy verification checks
- General neighbourhood management
You will need strong customer care and communication skills, a practical problem‑solving approach to your work, the ability to plan and prioritise a busy workload and work independently. The successful applicant will need to work outside of normal office hours on occasion, to attend evening meetings and emergencies.
In return we offer a challenging and varied working environment, the support of a high‑performing team and the opportunity to develop your housing management learning and skills.
Working in Hammersmith & Fulham Council, we appreciate and value our employees and recognise the importance of a motivated and supported workforce. We will support your development through the ongoing support of your manager. In addition to the competitive salary and excellent annual leave package, the organisation offers a wide range of benefits including a beneficial pension scheme, tax‑efficient childcare vouchers and cycle schemes.
Hammersmith and Fulham Council recruit as much for attitude as we do experience, therefore we will expect our applicants to be enthusiastic, keen to learn and adaptable to change, which are some of the key skills we will look for at the interview process.
Housing Officer – AR in London employer: Carrington Blake Recruitment
Hammersmith and Fulham Council is an excellent employer that prioritises the well-being and development of its staff, offering a supportive work environment where employees can thrive. With a focus on customer service and community engagement, the role of Housing Officer provides meaningful opportunities to make a positive impact in residents' lives while benefiting from a competitive salary, generous leave, and a range of employee perks including a pension scheme and childcare vouchers. Join a dynamic team dedicated to fostering a culture of enthusiasm, adaptability, and continuous learning in the heart of London.
Contact Details:
Carrington Blake Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer – AR in London
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We think you need these skills to ace Housing Officer – AR in London
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Carrington Blake Recruitment and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Carrington Blake Recruitment
✨Get to Know Public Sector Values
Before your interview with Carrington Blake Recruitment, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
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The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Carrington Blake Recruitment.