At a Glance
- Tasks: Manage housing complaints and enquiries, ensuring timely responses to residents.
- Company: Enfield Council, dedicated to serving the community with integrity.
- Benefits: Hybrid working model, competitive salary, and supportive work environment.
- Other info: Join a team that values your input and offers career growth.
- Why this job: Make a difference in residents' lives while enjoying flexible work options.
- Qualifications: Strong communication skills and experience in handling complaints.
The predicted salary is between 28796 - 35196 £ per year.
Enfield Council invites applications via Carrington Blake Recruitment for a Housing Complaints Officer.
The role concentrates on managing housing complaints, Members’ Enquiries and Housing Ombudsman cases, delivering timely, accurate responses to residents and stakeholders.
Working pattern is 35 hours per week, Monday to Friday, with hybrid working: office on Monday and Tuesday, and working from home Wednesday to Friday.
Full time contract in the London area.
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Housing Complaints & Enquiries Officer - Hybrid in London employer: Carrington Blake Recruitment
As a leading employer in Harrow, we pride ourselves on fostering a collaborative and inclusive work culture that prioritises employee development and engagement. Our commitment to professional growth is evident through tailored training programmes and leadership opportunities, ensuring that every team member can thrive while contributing to the Council's strategic objectives. With a focus on diversity and community impact, we offer a unique chance to make a meaningful difference in the lives of residents while enjoying a supportive and dynamic workplace.
Contact Details:
Carrington Blake Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Complaints & Enquiries Officer - Hybrid in London
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We think you need these skills to ace Housing Complaints & Enquiries Officer - Hybrid in London
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
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Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
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How to prepare for a job interview at Carrington Blake Recruitment
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✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
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The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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