Homelessness Team Manager – AR in London

Homelessness Team Manager – AR in London

London Full-Time 40000 - 50000 £ / year (est.) No home office possible
Carrington Blake Recruitment

At a Glance

  • Tasks: Lead a team to prevent homelessness and support vulnerable residents.
  • Company: Join a dedicated organisation focused on making a difference in the community.
  • Benefits: Competitive salary, professional development, and a chance to make a real impact.
  • Other info: Dynamic role with opportunities for growth and collaboration with various agencies.
  • Why this job: Be a leader in tackling homelessness and help families in need.
  • Qualifications: Experience in housing management and strong leadership skills required.

The predicted salary is between 40000 - 50000 £ per year.

Purpose of the Role

To lead and manage a frontline team delivering homelessness prevention, relief, and statutory housing duties. You will ensure high-quality, legally compliant casework, with a strong focus on families, vulnerable households, and domestic abuse cases, while driving performance and reducing the use of temporary accommodation.

Key Responsibilities

  • Team Leadership
    • Manage and develop a team of up to 6 Housing Caseworkers
    • Provide regular supervision, coaching, and performance management
    • Support staff with complex and high-risk cases, including safeguarding
  • Casework & Legal Oversight
    • Oversee homelessness assessments and decisions in line with legislation
    • Ensure correct application of prevention, relief, and main housing duties
    • Review and sign off complex cases and S184 decisions
    • Handle complaints, legal challenges, and Ombudsman enquiries
  • Service Delivery
    • Lead a customer-focused service, prioritising homelessness prevention
    • Oversee case allocation and caseload management
    • Authorise temporary accommodation placements and support move-on
    • Ensure effective use of Personalised Housing Plans
  • Safeguarding & Partnerships
    • Ensure appropriate support for families and vulnerable residents, including domestic abuse survivors
    • Work with Social Care, Health, Police (e.g. MARAC), and partner agencies
    • Promote a coordinated, multi-agency approach
  • Performance & Improvement
    • Monitor KPIs, statutory targets, and team performance
    • Use data and insight to improve service delivery
    • Contribute to service planning and continuous improvement
  • Resources & Budget
    • Support management of budgets, including temporary accommodation spend
    • Contribute to effective use of homelessness funding
    • Identify efficiencies through prevention and early intervention

Person Profile (Summary)

  • Strong knowledge of homelessness legislation (e.g. Homelessness Reduction Act)
  • Experience managing or supervising housing/homelessness staff
  • Skilled in handling complex cases, including domestic abuse and safeguarding
  • Strong leadership, decision-making, and stakeholder management skills

One-line Summary

Lead a homelessness team to deliver legally compliant, high-quality services that support vulnerable residents and reduce homelessness.

Homelessness Team Manager – AR in London employer: Carrington Blake Recruitment

As a leading employer in the field of homelessness prevention, we pride ourselves on fostering a supportive and collaborative work culture that prioritises the well-being of both our staff and the vulnerable communities we serve. Our team members benefit from ongoing professional development opportunities, competitive remuneration, and a strong emphasis on work-life balance, all while making a meaningful impact in the lives of families and individuals facing housing challenges in our community.
Carrington Blake Recruitment

Contact Detail:

Carrington Blake Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Homelessness Team Manager – AR in London

Tip Number 1

Network like a pro! Reach out to people in the homelessness sector, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the organisation and its values. Understand their approach to homelessness prevention and be ready to discuss how your experience aligns with their mission. We want to see your passion for making a difference!

Tip Number 3

Showcase your leadership skills! Be ready to share examples of how you've managed teams or handled complex cases. Highlight your ability to support staff and drive performance – that’s what we’re looking for in a Homelessness Team Manager.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a real impact in the community.

We think you need these skills to ace Homelessness Team Manager – AR in London

Team Leadership
Coaching and Performance Management
Casework Oversight
Knowledge of Homelessness Legislation
Complex Case Handling
Safeguarding
Customer-Focused Service Delivery
Multi-Agency Collaboration
KPI Monitoring
Data-Driven Decision Making
Budget Management
Stakeholder Management
Service Planning
Continuous Improvement

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing teams and handling complex cases. We want to see how your skills align with the role of Homelessness Team Manager, so don’t hold back!

Showcase Your Leadership Skills: In your application, emphasise your leadership experience and how you've successfully managed teams in the past. We’re looking for someone who can inspire and support their team, so share specific examples of your coaching and performance management.

Demonstrate Your Knowledge: Familiarise yourself with homelessness legislation, especially the Homelessness Reduction Act. We want to see that you understand the legal framework and can apply it effectively in your casework, so mention any relevant training or experience.

Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you in the running for this exciting opportunity!

How to prepare for a job interview at Carrington Blake Recruitment

Know Your Legislation

Make sure you brush up on the key homelessness legislation, especially the Homelessness Reduction Act. Being able to discuss how this impacts your approach to casework will show that you’re not just familiar with the law, but that you can apply it effectively in real-world situations.

Showcase Your Leadership Skills

Prepare examples of how you've successfully managed a team or handled complex cases. Think about specific instances where your leadership made a difference, especially in high-pressure situations. This will demonstrate your capability to lead and develop a team effectively.

Emphasise Collaboration

Highlight your experience working with partner agencies like Social Care and Health. Be ready to discuss how you’ve fostered multi-agency approaches in the past, as this role requires strong collaboration skills to support vulnerable residents effectively.

Data-Driven Decision Making

Familiarise yourself with key performance indicators (KPIs) relevant to homelessness services. Be prepared to talk about how you’ve used data to improve service delivery or drive performance in previous roles. This shows that you’re proactive and results-oriented.

Homelessness Team Manager – AR in London
Carrington Blake Recruitment
Location: London

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