Facilities Manager (Soft FM) – AR in London

Facilities Manager (Soft FM) – AR in London

London Full-Time 50000 - 60000 £ / year (est.) No home office possible
Carrington Blake Recruitment

At a Glance

  • Tasks: Lead and deliver top-notch Soft Facilities Management services across multiple sites.
  • Company: Join a dynamic council in the vibrant London Borough of Hackney.
  • Benefits: Competitive salary, professional development, and a chance to make a real difference.
  • Other info: Opportunity for career growth in a supportive public sector environment.
  • Why this job: Shape the future of facilities management while ensuring high-quality service delivery.
  • Qualifications: Experience in Facilities Management and strong leadership skills required.

The predicted salary is between 50000 - 60000 £ per year.

The Facilities Manager is responsible for leading the delivery of high-quality Soft Facilities Management (FM) services across the Council’s estate. This includes managing internal teams and external contractors to ensure efficient, compliant, and customer-focused services such as cleaning, security, reception, and building support functions.

Key Responsibilities

  • Service Delivery
    • Oversee day-to-day delivery of Soft FM services across multiple sites
    • Ensure services meet performance standards, compliance requirements, and value for money
    • Monitor KPIs and implement service improvements
  • Leadership & Management
    • Lead and manage Facilities teams, including Senior Facilities Officers
    • Provide direction, performance management, and professional development
    • Deputise for the Head of Corporate Soft FM when required
  • Contracts & Procurement
    • Manage external service contracts and service level agreements
    • Work with procurement on tendering, negotiation, and contract mobilisation
    • Ensure contractor performance and accountability
  • Strategy & Improvement
    • Support development and delivery of Soft FM strategy
    • Drive continuous improvement and operational efficiency
    • Contribute to sustainability and carbon reduction initiatives
  • Financial Management
    • Manage budgets related to FM services and contracts
    • Ensure cost control and delivery of value for money
  • Stakeholder Engagement
    • Build strong relationships with internal departments, contractors, and stakeholders
    • Provide reporting and performance insights to senior management
  • Compliance & Risk
    • Ensure compliance with health & safety, legal, and regulatory requirements
    • Manage risks associated with service delivery and contracts

Key Requirements

  • Significant experience in Facilities Management (Soft FM)
  • Proven experience managing teams and contractors
  • Strong contract management and procurement knowledge
  • Experience managing budgets in a complex environment
  • Excellent communication, leadership, and stakeholder management skills
  • Knowledge of health & safety standards (e.g. IOSH; NEBOSH desirable)

This role is a senior operational leadership position focused on delivering efficient, compliant, and high-quality facilities services across a large public sector estate.

Facilities Manager (Soft FM) – AR in London employer: Carrington Blake Recruitment

As a Facilities Manager in the London Borough of Hackney, you will join a dynamic and supportive work culture that prioritises employee development and community engagement. The Council offers competitive benefits, including opportunities for professional growth and involvement in sustainability initiatives, making it an excellent employer for those seeking meaningful and impactful work in public service.
Carrington Blake Recruitment

Contact Detail:

Carrington Blake Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Facilities Manager (Soft FM) – AR in London

Tip Number 1

Network like a pro! Reach out to your connections in the facilities management sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!

Tip Number 2

Prepare for interviews by researching the company and its FM services. Understand their values and how they deliver customer-focused services. Tailor your responses to show how your experience aligns with their needs – it’s all about making that connection!

Tip Number 3

Showcase your leadership skills! Be ready to discuss how you’ve managed teams and improved service delivery in past roles. Use specific examples to highlight your ability to drive performance and foster strong relationships with stakeholders.

Tip Number 4

Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Keep an eye on our job listings and make sure your application stands out by highlighting your relevant experience in Soft FM.

We think you need these skills to ace Facilities Manager (Soft FM) – AR in London

Facilities Management
Team Leadership
Contract Management
Procurement Knowledge
Budget Management
Communication Skills
Stakeholder Management
Health & Safety Standards
Performance Monitoring
Service Improvement
Operational Efficiency
Risk Management
Customer Focus
Sustainability Initiatives

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Facilities Manager role. Highlight your experience in Soft FM, team management, and contract oversight to show us you’re the right fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about Facilities Management and how your background aligns with our needs. Be genuine and let your personality come through.

Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just duties. Use metrics where possible to demonstrate how you’ve improved service delivery or managed budgets effectively.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Carrington Blake Recruitment

Know Your Soft FM Inside Out

Make sure you brush up on your knowledge of Soft Facilities Management. Understand the key services involved, like cleaning and security, and be ready to discuss how you would ensure these services meet performance standards and compliance requirements.

Showcase Your Leadership Skills

Prepare examples that highlight your experience in leading teams and managing contractors. Think about specific situations where you successfully motivated your team or improved service delivery, as this will demonstrate your capability to lead effectively.

Get Familiar with Compliance and Risk Management

Since compliance is crucial in this role, be prepared to discuss your understanding of health and safety standards. Brush up on relevant regulations and think of instances where you've managed risks associated with service delivery.

Engage with Stakeholders

Think about how you’ve built relationships with internal departments and external contractors in the past. Be ready to share strategies for effective stakeholder engagement and how you’ve provided insights to senior management.

Facilities Manager (Soft FM) – AR in London
Carrington Blake Recruitment
Location: London

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