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- Tasks: Support individuals and families experiencing homelessness by managing temporary accommodation and housing solutions.
- Company: Join a dedicated team focused on reducing homelessness and improving lives.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Other info: Dynamic role with the chance to work collaboratively and tackle complex housing issues.
- Why this job: Make a real difference in your community while gaining valuable experience in housing services.
- Qualifications: Experience in customer-facing roles and knowledge of housing legislation is essential.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
We are looking for a proactive and resident-focused Accommodation Officer to join our Housing Needs & Homelessness service. This is a key frontline role supporting individuals and families experiencing homelessness by securing and managing high-quality temporary accommodation (TA) and private rented sector (PRS) housing. You will play a vital role in ensuring residents are placed in safe, suitable accommodation quickly, while working towards long-term housing solutions. The role combines housing allocation, property management, compliance, and resident support.
Key Responsibilities
- Source, allocate and manage temporary accommodation (TA) and private rented sector (PRS) housing
- Carry out property inspections (planned and reactive) to ensure compliance with safety and housing standards
- Manage landlord and agent relationships, including leases, contracts, and payments
- Support residents to sustain tenancies and move into long-term housing options
- Provide housing advice, guidance, and signposting to services
- Work collaboratively with internal teams and external partners to resolve housing issues
- Monitor and manage housing records, ensuring accurate data entry and compliance with GDPR
- Respond to complaints, enquiries, and housing-related issues in a timely and professional manner
- Contribute to reducing homelessness and the use of temporary accommodation
About You
We are looking for someone who is:
- Experienced in a customer-facing housing or homelessness service
- Knowledgeable about housing legislation, including the Homelessness Reduction Act 2017
- Skilled in managing complex cases and working with vulnerable individuals
- Confident in working with landlords, agents, and multiple stakeholders
- Organised, with the ability to manage a varied workload and meet deadlines
- A strong communicator with excellent interpersonal and problem-solving skills
- Proficient in IT systems and Microsoft Office
Essential Requirements
- Relevant qualification or equivalent experience in housing or related field
- GCSEs (or equivalent) including English and Maths
- Experience working in housing, homelessness, or property management
- Ability to work flexibly, including out-of-hours rota if required
- Full UK driving licence and access to a vehicle
64568 (JS) – Accommodations Officer in London employer: Carrington Blake Recruitment
Contact Detail:
Carrington Blake Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 64568 (JS) – Accommodations Officer in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and homelessness sector. Attend local events or workshops where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and reflects your experience in housing and customer service. Join relevant groups and engage with posts to show your expertise and passion for the field.
✨Tip Number 3
Prepare for interviews by practising common questions related to housing legislation and case management. We recommend role-playing with a friend or using mock interview tools to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace 64568 (JS) – Accommodations Officer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in housing and homelessness services. We want to see how your skills align with the role of Accommodations Officer, so don’t hold back on showcasing your relevant qualifications!
Showcase Your Communication Skills: As a key part of this role involves working with residents and various stakeholders, it’s essential to demonstrate your strong communication abilities. Use clear and concise language in your application to reflect your interpersonal skills.
Highlight Your Problem-Solving Abilities: We’re looking for someone who can manage complex cases effectively. In your application, share examples of how you’ve tackled challenges in previous roles, especially those related to housing or support services.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application process!
How to prepare for a job interview at Carrington Blake Recruitment
✨Know Your Housing Legislation
Brush up on key housing legislation, especially the Homelessness Reduction Act 2017. Being able to discuss how this impacts your role will show that you’re not just familiar with the basics but are genuinely invested in the field.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully managed complex cases or supported vulnerable individuals. This will demonstrate your ability to handle the customer-facing aspects of the role effectively.
✨Demonstrate Your Organisational Skills
Think of specific instances where you’ve managed a varied workload and met tight deadlines. Highlighting your organisational skills will reassure them that you can juggle multiple responsibilities in a fast-paced environment.
✨Engage with Stakeholders
Be ready to discuss how you’ve worked collaboratively with landlords, agents, and other stakeholders. Showing that you can build and maintain these relationships is crucial for the role of an Accommodations Officer.