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For Companies At a Glance
- Tasks: Lead the Business Rates & BID team, ensuring efficient billing and administration.
- Company: Dynamic local authority in Liverpool with a focus on community improvement.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Join a supportive team dedicated to excellence and continuous improvement.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Experience in local authority revenues and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Location: Liverpool (Hybrid Working)
Directorate: Finance & Resources
Service Area: Transactional Services
The Role
We are seeking an experienced Senior Business Rates & BID Officer to lead the delivery of Business Rates and BID Levy administration within a busy local authority environment. This is a key leadership role responsible for ensuring the efficient billing, collection and administration of Business Rates while acting as the lead contact for the city’s Business Improvement District (BID) arrangements. You will manage a team of officers, support service improvement initiatives and work closely with senior stakeholders to ensure high-quality, compliant and customer-focused service delivery.
Key Responsibilities
- Lead and manage the Business Rates & BID team, providing clear direction, support and performance management
- Oversee the administration and collection of Business Rates (NNDR) and BID Levy accounts
- Act as the main liaison for the BID company, including monthly reporting and stakeholder meetings
- Support the annual billing process and ensure accurate and timely revenue collection
- Ensure compliance with relevant legislation, council policies and operational procedures
- Monitor service performance, quality standards and operational efficiency
- Develop and improve processes, controls and service delivery standards
- Produce accurate financial, management and statistical reports for senior leadership
- Support fraud prevention and work collaboratively with investigators and partner organisations
- Maintain effective use of ICT systems, records and reporting tools
- Promote excellent customer service and continuous improvement across the service
About You
We are looking for a candidate with:
- Experience working within a local authority revenues environment
- Strong knowledge of Business Rates/NNDR and Council Tax legislation
- Previous experience managing or supervising staff
- Experience monitoring performance, service delivery and internal controls
- Excellent communication and stakeholder management skills
- The ability to lead change and improve operational processes
- Strong organisational and analytical skills
Essential Requirements
- Experience administering Business Rates and/or Council Tax billing and collection within a large council environment
- Knowledge of relevant revenues legislation and procedures
- Leadership and team management experience
- Ability to produce accurate reports and management information
- Strong written and verbal communication skills
Desirable
- IRRV qualification
- Management qualification
- Experience working with BID Levy administration
Additional Information
- Hybrid working available
- Basic DBS and BPSS clearance required
- Applicants should be committed to equality, customer service excellence and continuous improvement
Senior Business Rates & BID Officer – AR in Liverpool employer: Carrington Blake Recruitment
Contact Detail:
Carrington Blake Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Rates & BID Officer – AR in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the local authority or finance sectors. Attend relevant events and engage with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the council's recent initiatives and challenges. Show that you’re not just another candidate; demonstrate your understanding of the Business Rates and BID landscape. Tailor your responses to highlight how your experience aligns with their needs.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. Focus on articulating your leadership experience and how you've improved service delivery in past roles. Confidence is key, so get comfortable talking about your achievements.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills. Plus, it shows you’re genuinely interested in joining our team. Let’s get you that Senior Business Rates & BID Officer role!
We think you need these skills to ace Senior Business Rates & BID Officer – AR in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your experience in local authority revenues and any leadership roles you've had, as this will show us you're a great fit for the Senior Business Rates & BID Officer position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Don’t forget to mention your experience with Business Rates and BID Levy administration – we want to see your enthusiasm!
Showcase Your Achievements: When detailing your work history, focus on your achievements rather than just duties. Use numbers and examples to demonstrate how you’ve improved processes or led teams effectively. This will help us understand the impact you've made in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Carrington Blake Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of Business Rates and BID Levy administration. Familiarise yourself with relevant legislation and council policies, as well as any recent changes in the field. This will not only show your expertise but also demonstrate your commitment to staying updated.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be prepared to discuss your leadership style and past experiences. Think of specific examples where you've successfully led a team or improved processes. Highlight how you can motivate and support your team to achieve high-quality service delivery.
✨Prepare for Stakeholder Engagement
As the main liaison for the BID company, you'll need to communicate effectively with various stakeholders. Practice articulating how you would handle stakeholder meetings and reporting. Be ready to share examples of how you've managed relationships and ensured compliance in previous roles.
✨Demonstrate Your Analytical Skills
This role requires strong organisational and analytical skills, so come prepared to discuss how you've used data to drive decisions. Bring examples of reports you've produced or how you've monitored performance and service delivery. Showing your ability to analyse and improve processes will set you apart.