At a Glance
- Tasks: Be the first point of contact for individuals needing adult social care support.
- Company: Join Carrington Blake Recruitment, a leader in adult care services.
- Benefits: Full training provided, with opportunities for personal and professional growth.
- Other info: A supportive team environment where you can thrive and learn.
- Why this job: Make a real difference in people's lives while developing your customer service skills.
- Qualifications: Excellent customer service skills and confidence in IT systems required.
The predicted salary is between 20000 - 25000 £ per year.
Carrington Blake Recruitment is seeking a Customer Service Advisor to join their Adult Care Team in Lincoln, England. The role involves being the first contact for individuals requiring support regarding adult social care. You will handle calls and emails, provide guidance, and record information accurately.
Ideal candidates will possess:
- Excellent customer service skills
- Ability to manage complex enquiries
- Confidence in IT systems
Full training will be provided, making this a great opportunity for someone eager to learn and develop in this field.
Adult Care & Wellbeing Support Advisor in Lincolnshire employer: Carrington Blake Recruitment
Contact Detail:
Carrington Blake Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Adult Care & Wellbeing Support Advisor in Lincolnshire
✨Tip Number 1
Make sure to research Carrington Blake Recruitment and their Adult Care Team. Knowing their values and the specifics of the role will help you tailor your approach during interviews and show that you're genuinely interested in the position.
✨Tip Number 2
Practice your customer service skills! Since this role involves handling calls and emails, try role-playing with a friend or family member. This will help you feel more confident when managing complex enquiries and responding to different scenarios.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insights about the company culture and the team dynamics. This can give you an edge in your application and interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have additional resources and tips available for candidates who apply directly through us.
We think you need these skills to ace Adult Care & Wellbeing Support Advisor in Lincolnshire
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Adult Care & Wellbeing Support Advisor role. Highlight your customer service skills and any relevant experience that shows you can handle complex enquiries with ease.
Show Your Passion: Let us know why you're excited about working in adult social care! Share your motivation for helping others and how you can contribute to our team. A genuine passion can really make your application stand out.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use simple language and avoid jargon. We want to see your communication skills shine through, so make sure your writing is easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Carrington Blake Recruitment
✨Know Your Stuff
Familiarise yourself with the basics of adult social care. Understand common queries and challenges individuals might face. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer enquiries or resolved issues. Highlight your ability to stay calm under pressure and how you’ve gone the extra mile for customers.
✨Practice IT Proficiency
Since confidence in IT systems is key, brush up on any relevant software or tools you might encounter. If you have experience with CRM systems or similar platforms, be ready to discuss how you used them effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics or training opportunities. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.