Carrington Blake Recruitment is recruiting an experienced Housing Complaints Investigator to support the Housing Complaints Manager in examining complex Stage 1 housing complaints and delivering fair, timely outcomes for residents.
The role requires identifying root causes, recommending service improvements, monitoring trends and ensuring compliance with the Housing Ombudsman’s Complaints Handling Code and relevant legislation. The work pattern is hybrid: 2 days remote and 3 days in the office.
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Hybrid Housing Complaints Investigator employer: Carrington Blake Recruitment
Enfield Council is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture where collaboration and innovation thrive. With a hybrid working model, employees enjoy the flexibility of working from home while also benefiting from in-person teamwork at the office. The council provides opportunities for career advancement and development, making it an ideal place for those seeking meaningful and rewarding employment in the public sector.
Contact Details:
Carrington Blake Recruitment Recruitment Team
