HR Case Officer (373110)

HR Case Officer (373110)

Full-Time 40000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support HR operations by providing advice and guidance on employment matters.
  • Company: Join a dynamic police force committed to professional standards and community service.
  • Benefits: Competitive umbrella rate of £23.73, 11-month contract with career development opportunities.
  • Why this job: Make a real difference in HR while supporting the workforce and ensuring compliance.
  • Qualifications: CIPD Level 5 qualification and experience in a generalist HR role required.
  • Other info: Build strong relationships and enhance your HR skills in a supportive environment.

The predicted salary is between 40000 - 60000 £ per year.

Deadline – 11th Jan 2026

Must have CIPD level 5 qualification or equivalent and previous experience in a generalist HR role. Umbrella rate £23.73, 11 month contract.

JOB PURPOSE AND SCOPE

To support the HR Operations Team in delivering a professional, effective, proactive, and advisory service to departments across the Force, ensuring timely progression of employment matters. This role plays a vital part in ensuring policies and procedures are followed, and the workforce receives appropriate support and guidance to deal with HR matters effectively. Demonstrate the force values at all times. All staff involved in carrying out functions in this role will do so in accordance with the principles of the Code of Ethics.

CORE WORK AREAS

  • Provide HR advice and guidance to Senior Leadership Teams and line managers on HR related matters, including the benefits, risks and implications of different options available to them.
  • Develop and maintain strong working relationships with strategic and operational Line.
  • Provide advice and guidance on relevant terms and conditions of employment and related policies, procedures, and best practice across departments.
  • Assist managers in the preparation of formal correspondence.
  • Deliver a proactive and effective HR advisory service to departments in relation to a variety of employment matters including but not limited to grievance, capability, flexible working requests, discipline and absence management.
  • Support formal investigations and Hearings, ensuring compliance with employment legislation, terms and conditions and policies and procedures.
  • Ensure a comprehensive audit trail of case management, including updating systems, notetaking, preparation of formal letters, maintaining case files and ensuring a written record of decisions.
  • Support the wider HR team with tasks as required, carrying out any other duties that may be determined from time to time within the general scope of the role.

OTHER DUTIES

The duties and responsibilities in this job description are not exhaustive. The post holder may be required to undertake other duties that may be required from time to time within the general scope of the post. Any such duties should not substantially change the general nature of the post.

QUALIFICATIONS / TRAINING

  • CIPD Level 5 qualification or equivalent (Essential)
  • Previous experience in a generalist HR role (Essential)

EXPERIENCE

  • Advising and supporting managers to comply with policies and procedures, and outlining benefits, risks and implications of different options available (Essential)
  • Experience in the following: Discipline, grievance, and capability issues, Attendance Management, Recruitment, Application of policy, Working with Trade Unions (Essential)

SKILLS

  • Strong influencing and negotiating skills with the ability to influence the benefit of change and improvement (Essential)
  • Competent user of all Microsoft Office packages (Word, Excel, Teams and Sharepoint) (Essential)

KNOWLEDGE

  • Sound understanding of employment law and HR best practice (Essential)
  • An understanding of the police service, police regulations and police staff conditions of service (Desirable)

SOCIAL SKILLS

  • Able to build and maintain relationships with a wide range of people gaining credibility at all levels (Essential)
  • To be an excellent communicator, both verbally and in writing (Essential)

OTHERS

  • Ability to travel to Police stations and other Policing establishments is a requirement (Essential)

If you think this job role is for you, please send your CV to rebeccabentum@carringtonblakerecruitment.com

HR Case Officer (373110) employer: Carrington Blake Recruitment

As an HR Case Officer within the Force, you will be part of a dedicated team that values professionalism and integrity, ensuring that all employees receive the support they need in a dynamic work environment. The organisation fosters a culture of collaboration and continuous improvement, offering opportunities for professional development and growth while adhering to the highest ethical standards. With a commitment to employee well-being and a focus on delivering exceptional HR services, this role provides a meaningful opportunity to make a positive impact within the community.
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Contact Detail:

Carrington Blake Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land HR Case Officer (373110)

✨Tip Number 1

Network like a pro! Reach out to your connections in HR or related fields. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Understand their HR policies and be ready to discuss how your experience aligns with their needs. This shows you're genuinely interested and well-prepared!

✨Tip Number 3

Practice your responses to common HR interview questions. Think about scenarios where you've successfully handled grievances or supported managers. We want you to shine and show off your skills!

✨Tip Number 4

Apply through our website for a smoother process! It’s quick and easy, plus it ensures your application gets the attention it deserves. Don’t miss out on this opportunity!

We think you need these skills to ace HR Case Officer (373110)

CIPD Level 5 qualification or equivalent
Generalist HR experience
Advising on HR policies and procedures
Discipline management
Grievance handling
Capability management
Attendance management
Recruitment
Working with Trade Unions
Influencing skills
Negotiating skills
Microsoft Office proficiency (Word, Excel, Teams, SharePoint)
Understanding of employment law
HR best practice knowledge
Excellent verbal and written communication

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the HR Case Officer role. Highlight your CIPD Level 5 qualification and any relevant experience in generalist HR roles. We want to see how your skills match the job description!

Showcase Your Experience: When detailing your previous roles, focus on your experience with advising managers on policies and procedures. We love seeing examples of how you've handled grievance, discipline, and capability issues in the past.

Be Clear and Concise: In your application, clarity is key! Use straightforward language and structure your points well. We appreciate a well-organised application that gets straight to the point without unnecessary fluff.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!

How to prepare for a job interview at Carrington Blake Recruitment

✨Know Your HR Stuff

Make sure you brush up on your knowledge of employment law and HR best practices. Be ready to discuss how you've applied this knowledge in previous roles, especially in handling grievances and disciplinary issues.

✨Showcase Your Communication Skills

As an HR Case Officer, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've successfully influenced or negotiated with managers and teams in the past.

✨Demonstrate Your Problem-Solving Abilities

Think of specific situations where you've provided HR advice that led to positive outcomes. Be ready to explain the benefits, risks, and implications of different options you presented to management.

✨Build Rapport with Interviewers

Remember, building relationships is key in HR. Approach the interview as a conversation, not just a Q&A session. Show your personality and how you can connect with others, as this will reflect your ability to work well within the team.

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