OR119483 – Multi Skilled Tradesperson Plumbing Bias (L3Z2) – Facilities & Environment in Hampstead

Work Pattern: 36 hours per week

PAYE Pay Rate: £20.96 per hour

Main Purpose of the Role

To carry out plumbing repairs, maintenance, renewals and installations across Camden Council’s housing stock and other properties. The role will also involve completing associated multi-trade works, ensuring repairs are completed safely, efficiently and to a high standard, with a strong focus on Right First Time and excellent resident customer service.

Typical Day Overview

• Attend residents’ homes and Council properties to complete reactive, planned and void repairs.
• Diagnose plumbing faults and identify the most appropriate and cost-effective solution.
• Carry out repairs to pipework, drainage, sanitaryware and plumbing systems.
• Complete associated multi-trade works, including basic carpentry, tiling and making good.
• Liaise professionally with residents, explaining works and keeping them informed.
• Use mobile systems to update job records, record materials and complete work orders.
• Ensure all work complies with health & safety requirements and relevant regulations.
• Work independently while also supporting the wider repairs and maintenance team.

Key Skills & Responsibilities

1. Plumbing Repairs & Maintenance – Pipework, drainage, sanitaryware, installations and renewals.
2. Multi-Skilled Repairs – Carpentry, tiling, making good and associated maintenance tasks.
3. Fault Finding & Diagnosis – Identify defects, investigate issues and provide effective solutions.
4. Housing Repairs Experience – Reactive, planned and void works within social housing or Council properties.
5. Customer Service – Professional communication with residents and working respectfully in occupied homes.
6. Health & Safety Compliance – Follow Council procedures, regulations and safe working practices.
7. Mobile Working – Complete electronic job records, manage materials and update work orders.
8. Right First Time – Complete quality repairs efficiently and minimise repeat visits.

Essential Qualifications & Requirements

• NVQ Level 2/3 in Plumbing or equivalent recognised plumbing qualification.
• Proven experience as a Plumber / Multi-Skilled Tradesperson.
• Experience within housing repairs, social housing, local authority or property maintenance.
• Demonstrable multi-trade skills, particularly plumbing with additional carpentry, tiling or making-good abilities.
• Strong fault-finding and diagnostic skills.
• Good understanding of Health & Safety and relevant plumbing regulations.
• Good communication and customer-service skills.
• Ability to work independently and manage a daily workload.
• MUST HAVE a valid UK driving licence.
• Willingness to travel between Camden housing stock and Council properties.

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