At a Glance
- Tasks: Lead the parking and garage services team to deliver top-notch service for residents.
- Company: Join a forward-thinking council dedicated to community service and improvement.
- Benefits: Competitive pay at £28.96 per hour with a structured work week.
- Other info: Dynamic role with opportunities for project management and service improvement.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in managing customer-facing teams and knowledge of parking management.
The predicted salary is between 28.96 - 28.96 £ per hour.
Work Pattern
Mon, Tue, Wed, Thu, Fri (5 Contracted days per week), 36:00 hours per week:
PAYE Pay Rate
- £28.96 per hour
- Main Purpose of the Role
Manage the Council’s parking and garage services, lead the team, maximize income, and ensure a high-quality service for residents.
- Typical Day Overview
- Manage and support the parking and garage team.
- Monitor income, arrears, voids, repairs and lettings.
- Deal with customer enquiries, complaints and complex issues.
- Work with Finance, Repairs, IT, contractors and other Council teams.
- Monitor KPIs, budgets and service performance.
- Support garage refurbishment and service improvement projects.
- Key Skills / Responsibilities
- Team and performance management.
- Housing, parking and garage management.
- Income and arrears recovery.
- Budget and financial monitoring.
- Customer service and complaint handling.
- Project and service improvement.
- Strong communication and stakeholder management.
- Good IT skills, including Microsoft Office.
Essential Requirements / Qualifications
- Experience managing a customer-facing team.
- Experience in housing, estates, parking or a similar environment.
- Knowledge of parking management and relevant legislation.
- Good financial and numerical skills.
- Strong Microsoft Office and database skills.
- Excellent communication and organizational skills.
- #J-18808-Ljbffr
HAF-005639 – Estates Garage & Parking Manager employer: Carrington Blake Recruitment
Enfield Council is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture where collaboration and innovation thrive. With a hybrid working model, employees enjoy the flexibility of working from home while also benefiting from in-person teamwork at the office. The council provides opportunities for career advancement and development, making it an ideal place for those seeking meaningful and rewarding employment in the public sector.
Contact Details:
Carrington Blake Recruitment Recruitment Team
