At a Glance
- Tasks: Provide essential gas maintenance services and ensure customer satisfaction.
- Company: Join North Northamptonshire Council, dedicated to improving housing services.
- Benefits: Competitive pay, training opportunities, and a supportive team environment.
- Other info: Dynamic role with opportunities for growth and teamwork.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Gas safety qualifications and practical experience in housing maintenance.
The predicted salary is between 36000 - 60000 £ per year.
The purpose of the post is to provide operational housing maintenance services to enable the continuing improvement of the service. Under the direction of designated Repairs Officer, the post holder will undertake a variety of work including inspections, repairs, servicing, improvements and replacement items in accordance with job orders work programme supplied. There is a special emphasis on improving the quality of customer service and the ad hoc repair service overall. The post holder will ensure all work is carried out on time, on quality and in accordance with the agreed performance standards and to tenants’ satisfaction.
Main Duties and Responsibilities
- To represent NNC during working hours and uphold our standards and values.
- To undertake individual or joint tasks within the allocated area of work, all to be carried out in accordance with the current RAMS.
- To meet work schedules for performance including keeping of any appointments or target times of work orders.
- To undertake all trade based work to match basic skill requirement up to current qualifications and training, including multi‑skilling areas as set out in the skills audits.
- To use PDA, mobile telephone or other mobile technology when on site to allow direct communication with the Repairs Officer or office bases staff.
- To be responsible for day to day planning of own workload, managing impress stock/van as required, including any pre‑inspections/making appointments to ensure allocated work lead/jobs are completed to agreed performance levels and standards.
- Ordering of follow on work and materials as required.
- Individual or as team member carrying out all allocated work to meet requirement of the project/service/repairs programme.
- Complete work in the appropriate target time to the agreed performance levels and standards.
- To work either individually or as part of the team on the following types as required at any given time: Responsive/Emergency Service, Cyclical Routine Service, Contract/Planned Maintenance/Voids Service.
- To operate to appointments made by call centre.
- To make Repairs Officer aware when leaving the property on every occasion of no access and also for any problems keeping appointments as soon as problem identified.
- To operate within the method statement for all work including customer care and quality, including working within occupied properties in particular.
- To complete all paperwork (electronic reports/certificates) used in different service areas as required and/or advise call centre/Repairs Officer of the extent of any work variations or follow on work required.
- To operate within a customer‑focused framework, putting the customer first.
- To comply with safe working practises and adhere to the council’s Safety Policy.
- To ensure that all essential PPE and tools are maintained and used in an appropriate manner.
- To be responsible for the safety of oneself and members of the public/other trades at all times.
- To comply with requirements relating to vehicle maintenance (eg vehicle cleaning and maintaining fuel levels) and completion of associated paperwork.
- To attend team briefings or training as required.
- To make full use of council’s multi‑skill agreement.
- Carry out reasonable allied duties to the above.
- PDA – (personal data assistant) to operate effectively and efficiently according to NNC business objectives.
- Ensure gas safety to all NNC owned domestic properties. All work to comply with Gas installation and Use regulations 1998 and the latest Gas industry unsafe situation procedure edition.
Criteria Skills, Knowledge, Experience etc
- Education / Qualifications: CCN 1 Core gas safety element E, Time served apprenticeship E, CPA1, CKR1, CENWAT 1, MET 1, HTR 1, Range Cooker, Unvented hot water. E
- Skills / Experience: Sufficient practical experience E, Housing maintenance E, Multi Skilled, OIL, LPG, Non Domestic Gas Qualification. D, Numerate E, Health and Safety Aware E, Customer care skills E, Good communicator D, Willing to undertake training as and when required to cover changes in regulation and legislation. E
- Miscellaneous: Must be motivated and a team player E, Good interpersonal skills. E, Aware of Equal Opportunities relevant to role. E, Hold a valid driving licence or be able to arrange own transport. E
Gas Engineer - AR employer: Carrington Blake Recruitment
North Northamptonshire Council is an exceptional employer that prioritises employee development and a supportive work culture. As a Gas Engineer, you will benefit from a collaborative environment focused on improving housing maintenance services while ensuring customer satisfaction. With opportunities for training and multi-skilling, you can grow your career in a role that makes a meaningful impact in the community.
Contact Details:
Carrington Blake Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Gas Engineer - AR
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. Make sure you can talk about your experience with gas safety and housing maintenance confidently. We want you to shine!
✨Tip Number 3
Showcase your skills! Bring along any certifications or examples of your work to interviews. This will help demonstrate your expertise in gas engineering and your commitment to quality service.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We love seeing applications directly from candidates who are eager to join our team and make a difference in the community.
We think you need these skills to ace Gas Engineer - AR
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience match the Gas Engineer role. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Experience:Don’t hold back on showcasing your practical experience in housing maintenance and gas safety. We want to see how your background aligns with our needs, so be specific about your past roles and responsibilities.
Keep It Professional:While we love a friendly tone, remember to keep your application professional. Proofread for any typos or errors, and ensure your formatting is clean and easy to read. First impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen to join our team at North Northamptonshire Council!
How to prepare for a job interview at Carrington Blake Recruitment
✨Know Your Stuff
Make sure you brush up on your gas safety regulations and the specific qualifications required for the role. Familiarise yourself with the Gas Installation and Use Regulations 1998, as well as any recent updates in the industry. This will show that you're not just qualified but also genuinely interested in the field.
✨Customer Service Focus
Since the role emphasises improving customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure tenant satisfaction, as this will resonate well with the interviewers.
✨Show Your Team Spirit
This position involves working both independently and as part of a team. Prepare to share instances where you've successfully collaborated with others or taken the lead on a project. Highlighting your ability to work well with colleagues and communicate effectively will be key.
✨Plan Your Day
Demonstrate your organisational skills by discussing how you manage your workload and keep track of appointments. Mention any tools or methods you use to stay on top of tasks, especially when it comes to using technology like PDAs for communication. This will show that you're proactive and can handle the demands of the job.
