At a Glance
- Tasks: Lead and deliver top-notch Soft FM services across multiple sites.
- Company: Join a dynamic council team in Hackney, London.
- Benefits: Competitive salary, professional development, and a chance to make a difference.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Shape the future of facilities management while ensuring quality and compliance.
- Qualifications: Experience in Facilities Management and strong leadership skills required.
The predicted salary is between 50000 - 60000 £ per year.
The Facilities Manager is responsible for leading the delivery of high-quality Soft Facilities Management (FM) services across the Council’s estate. This includes managing internal teams and external contractors to ensure efficient, compliant, and customer-focused services such as cleaning, security, reception, and building support functions.
Key Responsibilities
- Service Delivery
- Oversee day-to-day delivery of Soft FM services across multiple sites
- Ensure services meet performance standards, compliance requirements, and value for money
- Monitor KPIs and implement service improvements
- Leadership & Management
- Lead and manage Facilities teams, including Senior Facilities Officers
- Provide direction, performance management, and professional development
- Deputise for the Head of Corporate Soft FM when required
- Contracts & Procurement
- Manage external service contracts and service level agreements
- Work with procurement on tendering, negotiation, and contract mobilisation
- Ensure contractor performance and accountability
- Strategy & Improvement
- Support development and delivery of Soft FM strategy
- Drive continuous improvement and operational efficiency
- Contribute to sustainability and carbon reduction initiatives
- Financial Management
- Manage budgets related to FM services and contracts
- Ensure cost control and delivery of value for money
- Stakeholder Engagement
- Build strong relationships with internal departments, contractors, and stakeholders
- Provide reporting and performance insights to senior management
- Compliance & Risk
- Ensure compliance with health & safety, legal, and regulatory requirements
- Manage risks associated with service delivery and contracts
Key Requirements
- Significant experience in Facilities Management (Soft FM)
- Proven experience managing teams and contractors
- Strong contract management and procurement knowledge
- Experience managing budgets in a complex environment
- Excellent communication, leadership, and stakeholder management skills
- Knowledge of health & safety standards (e.g. IOSH; NEBOSH desirable)
This role is a senior operational leadership position focused on delivering efficient, compliant, and high-quality facilities services across a large public sector estate.
Facilities Manager (Soft FM) – AR employer: Carrington Blake Recruitment
Contact Detail:
Carrington Blake Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager (Soft FM) – AR
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its FM services. Be ready to discuss how you can improve their operations and meet compliance standards. Show them you’re the perfect fit for their team!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications. A quick email or call can show your enthusiasm and keep you on their radar. We love proactive candidates!
✨Tip Number 4
Check out our website for the latest job openings in facilities management. We regularly update our listings, so make sure you’re applying through us to get the best opportunities!
We think you need these skills to ace Facilities Manager (Soft FM) – AR
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the key responsibilities and requirements from the job description. Highlight your experience in Facilities Management and any relevant achievements that showcase your leadership and management skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Facilities Manager role. Mention specific examples of how you've successfully managed teams and contracts in the past.
Showcase Your Soft FM Knowledge: Since this role focuses on Soft FM services, be sure to demonstrate your understanding of cleaning, security, and building support functions. Mention any relevant certifications or training you have in health and safety standards.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team!
How to prepare for a job interview at Carrington Blake Recruitment
✨Know Your Soft FM Inside Out
Make sure you brush up on your knowledge of Soft Facilities Management. Understand the key services involved, like cleaning and security, and be ready to discuss how you would ensure these services meet performance standards and compliance requirements.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and managing contractors. Think about specific situations where you’ve driven performance improvements or developed team members, as this will demonstrate your capability to lead effectively.
✨Get Familiar with Contracts and Procurement
Since contract management is a big part of the role, be ready to talk about your experience with tendering and negotiations. Bring up any successful contracts you've managed and how you ensured contractor accountability and performance.
✨Engage with Stakeholders
Think about how you’ve built relationships with internal departments and external contractors in the past. Be prepared to discuss your approach to stakeholder engagement and how you’ve provided insights to senior management, as this will show your communication skills.