Facilities Helpdesk Coordinator

Facilities Helpdesk Coordinator

Temporary 33500 - 34600 £ / year (est.) No working from home possible
Carrington Blake Recruitment

At a Glance

  • Tasks: Ensure smooth operation of property services and respond to facilities-related queries.
  • Company: Join Carrington Blake Recruitment's Facilities Management team in vibrant Redbridge.
  • Benefits: Competitive pay between £16.16 and £16.60, with potential for permanent position.
  • Other info: Temporary role with great potential for career advancement.
  • Why this job: Be the go-to person for facilities support and make a difference in your community.
  • Qualifications: Minimum two years in admin roles, strong customer service skills, and CAFM/Civica proficiency.

The predicted salary is between 33500 - 34600 £ per year.

Carrington Blake Recruitment is looking for a Helpdesk Support Officer to join their Facilities Management team in the London Borough of Redbridge. This role will ensure smooth operation of property services and respond effectively to facilities-related queries.

The ideal candidate should have:

  • A minimum of two years of experience in administrative roles
  • Strong customer service skills
  • Proficiency in CAFM/Civica systems

This is a temporary position pending permanent recruitment. The expected rate is between £16.16 and £16.60, depending on experience.

Facilities Helpdesk Coordinator employer: Carrington Blake Recruitment

At Carrington Blake Recruitment, we pride ourselves on fostering a supportive and dynamic work environment that values employee growth and development. As a Facilities Helpdesk Coordinator in the vibrant London Borough of Redbridge, you will benefit from competitive pay, a collaborative team culture, and opportunities to enhance your skills in facilities management. Join us to make a meaningful impact while enjoying the unique advantages of working in one of London's most diverse areas.

Carrington Blake Recruitment

Contact Details:

Carrington Blake Recruitment Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Facilities Helpdesk Coordinator

Tip Number 1

Network like a pro! Reach out to your connections in the facilities management sector. We all know that sometimes it’s not just what you know, but who you know that can help you land that perfect role.

Tip Number 2

Prepare for the interview by researching common questions for Helpdesk Support roles. We suggest practising your responses with a friend or in front of a mirror to boost your confidence and ensure you shine during the real deal.

Tip Number 3

Show off your customer service skills! During interviews, share specific examples of how you've handled difficult situations or queries in the past. We want to see how you can bring that experience to the Facilities Management team.

Tip Number 4

Don’t forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we’re always on the lookout for passionate candidates like you!

We think you need these skills to ace Facilities Helpdesk Coordinator

Customer Service Skills
Administrative Skills
CAFM/Civica Systems Proficiency
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your relevant experience in administrative roles and customer service. We want to see how your skills align with the Helpdesk Support Officer position, so don’t be shy about showcasing your expertise!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Facilities Management team. Be sure to mention your familiarity with CAFM/Civica systems and how you can contribute to smooth operations.

Showcase Your Communication Skills:As a Helpdesk Support Officer, strong communication is key. In your application, demonstrate your ability to respond effectively to queries. Use clear and concise language to show us you can handle facilities-related issues like a pro!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!

How to prepare for a job interview at Carrington Blake Recruitment

Know Your CAFM/Civica Systems

Make sure you brush up on your knowledge of CAFM and Civica systems before the interview. Be ready to discuss how you've used these tools in previous roles, as this will show your technical proficiency and readiness for the job.

Show Off Your Customer Service Skills

Prepare examples that highlight your strong customer service skills. Think about times when you effectively resolved a query or improved a process. This will demonstrate your ability to handle facilities-related queries with ease.

Research the Company and Role

Take some time to research Carrington Blake Recruitment and their Facilities Management team. Understanding their values and how they operate will help you tailor your answers and show that you're genuinely interested in the role.

Prepare Questions to Ask

Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, challenges they face, or what success looks like in this role. It shows your enthusiasm and helps you gauge if the position is right for you.