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- Tasks: Lead the Council’s Disrepair Service, managing housing disrepair cases efficiently.
- Company: Join a dedicated team focused on improving housing conditions in the community.
- Benefits: Competitive salary, professional development, and a chance to make a real difference.
- Why this job: Make an impact by ensuring residents live in safe, decent homes.
- Qualifications: Experience in case management and knowledge of housing legislation preferred.
- Other info: Opportunity for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Purpose of the Role
To lead and manage the Council’s Disrepair Service, ensuring the timely, effective, and cost-efficient resolution of housing disrepair cases across the borough’s housing stock. The role is responsible for minimising the Council’s legal and financial exposure through proactive case management, while ensuring residents live in safe, decent homes and the Council meets its statutory housing obligations.
Key Responsibilities
- Service Leadership & Case Management
- Lead the delivery of the Council’s Disrepair Service, ensuring disrepair claims are managed efficiently from identification through to resolution.
- Proactively manage disrepair cases to minimise escalation, legal challenge, and associated costs.
- Ensure cases are resolved promptly, cost-effectively, and to the satisfaction of residents.
- Maintain oversight of the disrepair programme to reduce financial and legal risk to the Council.
- Legal & Statutory Compliance
- Ensure all Legal Disrepair procedures are followed in line with Council policy and statutory requirements.
- Work closely with Legal Services to manage disrepair claims, litigation risk, and pre-action protocols.
- Ensure the Council fulfils its statutory obligations in relation to housing conditions, with particular focus on damp, mould, and building safety.
- Identify opportunities to improve processes and procedures to reduce claim volumes and resolution times.
- Financial Management & Risk Control
- Manage disrepair activity in a way that controls expenditure and minimises compensation and legal costs.
- Ensure effective use of resources within the Disrepair Service.
- Monitor trends and risks within disrepair cases and implement preventative measures.
- Staff Management & Supervision
- Line manage and supervise one Litigation Officer and two Disrepair Surveyors.
- Ensure workloads are effectively managed and aligned to service priorities.
- Support staff development and ensure professional standards are maintained.
- Partnership & Stakeholder Management
- Work closely with the Repairs Partnering Team to coordinate inspections, repair works, and contractor performance.
- Liaise with external contractors to ensure repairs are completed to the required standard and within agreed timescales.
- Maintain strong working relationships with internal stakeholders, including Legal Services and Housing teams.
- Information & Records Management
- Ensure accurate and up-to-date repair histories are maintained for all disrepair cases.
- Oversee case records to ensure they are robust and defensible in the event of legal challenge.
Key Outcomes
- Reduced legal exposure and disrepair-related claims
- Faster resolution of disrepair cases
- Improved housing conditions and tenant satisfaction
- Strong compliance with housing legislation and legal procedures
- Effective and well-managed Disrepair Service
Disrepair Manager – AR employer: Carrington Blake Recruitment
Contact Detail:
Carrington Blake Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Disrepair Manager – AR
✨Tip Number 1
Network like a pro! Get out there and connect with people in the housing sector. Attend local events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the Council’s Disrepair Service. Understand their challenges and think about how your skills can help them improve. Bring specific examples of how you’ve managed similar cases in the past to show you’re the right fit.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the best candidate for the job.
✨Tip Number 4
Don’t forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Keep an eye on our listings and set up alerts so you never miss an opportunity to land that dream job.
We think you need these skills to ace Disrepair Manager – AR
Some tips for your application 🫡
Show Your Leadership Skills: In your application, make sure to highlight any experience you have in leading teams or managing projects. We want to see how you've successfully delivered services and resolved issues in the past.
Be Clear on Compliance: Since this role involves legal and statutory compliance, it’s crucial to demonstrate your understanding of housing regulations. Share examples of how you've navigated legal frameworks in previous roles.
Focus on Problem-Solving: We love candidates who can think on their feet! Include specific instances where you've proactively managed cases or improved processes to resolve issues quickly and efficiently.
Tailor Your Application: Make sure your application speaks directly to the job description. Use similar language and terminology to show that you understand the role and its responsibilities. And remember, apply through our website for the best chance!
How to prepare for a job interview at Carrington Blake Recruitment
✨Know Your Stuff
Make sure you understand the ins and outs of disrepair management. Brush up on relevant housing legislation, especially around damp, mould, and building safety. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Leadership Skills
As a Disrepair Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, particularly in high-pressure situations. Highlight your ability to support staff development and maintain professional standards.
✨Demonstrate Proactive Problem-Solving
Think of specific instances where you've proactively managed cases to avoid escalation or legal challenges. Discuss how you identified issues early and implemented solutions that saved time and costs, which is crucial for this role.
✨Build Relationships
This role involves working closely with various stakeholders. Be ready to talk about how you've built strong working relationships in previous roles, especially with legal services and external contractors. Emphasise your communication skills and ability to coordinate effectively.
